Customer Ratings & Reviews

Bought this in late July for home based business. Does everything I have needed up to this point. Relatively easy to set up, works well with my WiFi so I can actually print something from my cell phone which is very convenient. Scanning functions are many so I'm still learning to use them, ADF works perfectly, no jams or misfeeds. Yes, its a copier, too. All three sizes operate as designed. No jams or misfeeds there either. Print product is readable and sharp. Haven't really tried to print photos so the jury is still out on that aspect, but don't expect any less than the best from this unit. Many possible uses that still require time to give a true evaluation of the product but so far its a win-win, so, I give it 4 out of 5 stars. Worth the price.

I purchased the HP Officejet Pro 7740 and received it 2 days ago. I love it since it is a great improvement from the officejet 4650 I was using. It is humongous compared to my old one but still not that heavy. The setup was so easy that I completed in less than a minute including the wireless connection. So far I find it very fast, reliable and I expect the ink cartridges to last more since they are all XL type. The quality of the printouts are even much better than a laser printer. I read so many reviews before buying it and found the negative ones not true. This is a very powerful printer that cover printouts from an envelope size to 11x17 paper. Really I recommend it to quality seekers.

After reading a lot of positive reviews for this printer I decided to buy one to replace an old Epson Workforce printer that no longer worked. The first printed I received would feed 2 sheets of paper for every single page print wasting paper and resulting in me needing to print everything 2 times. It would feed in 2 sheets and print the top 1/4 inch on one sheet and the rest on the 2nd sheet. I assumed after dealing with this for a week that it was a defective printed. I contacted best buy and got a replacement sent out. When the replacement arrived I was out of town on a business trip and I didn't get the 2nd one setup for a few weeks. Unfortunately for me the 2nd printer has the exact same issue and I was outside of the return policy. The fact that both printers have the same feed issue makes me think this is a defect in this model of printer. I never had issues like this with my Epson. One other feature its lacking but I didnt notice immediately is the ability to scan 11 x 17 documents from the top auto feed, That's a feature I used all the time and now I have to do it manually on the glass. Terrible feature to not include on a larger format printer. The print quality is good but overall I'm very disappointed in this printer for the reasons stated above.

Great product for the price. Needed a printer capable of 11” x 17” printing and this printer fit the bill. Double sided printing even with the larger paper was a bonus.

The best printer HP ever made. I fully recommended! I can even do envelopes, citations, and many other documents I couldnt do with any other printer. Good for at home and offices as well.

Exactly what i needed and the price was reasonably. Thank you for the free delivery as well. Would definitely recommend

So far so good! It seems a pit large in size for what the unit can do. Would prefer color other than white.

Works great but the 1 issue I have has to do with the 11x17 paper tray. Both tray 1 and tray 2 have an item attached to the tray that limits how much 11x17 paper can be put in the tray. The picture has it in the red square. It doesn't limit the letter or legal size, only the 11x17. Is that its purpose or can I remove the annoying widget in my 11x17 tray?

The team was very helpful and understanding. Although, when I began setting up my printer the cartridge is not moving. Not sure if it Is a Best Buy or HP issue. But it is pretty frustrating that I cannot use my printer.

Won't copy or scan without placing a black wide mark covering half of the page.

This a does everything it should do with the added feture of extra long print format WIDE-FORMAT 11 x 17 inches and Scan legal size 8.5 x 14.0 inches. The two paper trays are very convenient as you can load two different types / sizes of paper, one in each tray. Typical high HP quality. Two negatives I have found with this HP OfficeJet Pro 7740 AllinOne (Reasons I gave the four star review instead of 5 star) 1. Scans in only 24 bit Color not 48 bit. I should have read the specifications a little closer. This means scans are not top notch quality. This is a needed improvement for the next model, hint to HP. 2. Not part of the HP Instant Ink program :-( I hope HP adds this printer to that program as I saved a lot of money with my old printer using that program. Aside from those two negatives this has been a great, reliable and responsive machine. It was easy to set up and has maintained its connection to the network even after a power outage. When the power came back on all I had to do was turn the printer power back on and it was still connected to the network and internet. Keep in mind however this is much larger than the average HP OfficeJet Pro and heavier. Keep that in mind when selecting a place to install this. Dimensions in inches 23.0 x 18.38 x 15.10 and Weight is 42.9 lb, yes almost 43 pounds. So ensure you have a sturdy stand to hold it. If the two negatives above are not a problem for you then this printer / scanner / Fax will serve you well.

I've owned this printer for a little over a year, and it's been smooth sailing all along. I regularly print single and double-sided b&w or color sheets in 8-1/2 x 11 and 8-1/2 x 14 for some volunteer work that I do. I believe we've printed over 1500 pages this last year. Ink cost seems average. Print Quality is exceptional for office printing (haven't done photos). I actually always print in draft mode and the quality is good enough to use as a final print (for color charts, maps, and other office docs). Know that the printer is large in size. I can't fault it for being so large when it has the ability to print 11x17, but just in case anyone thought they could just clear a corner on their small desk to put this printer - it is better off on it's own piece of furniture. We have it on a little 2'x2' platform and I believe it overhangs a little. One little annoyance is that I haven't figured out how to default the printer to auto-select by paper size, and I find it best to check the settings with every print I do (using Windows 10). I hope they fix this software/driver issue. I think the hardware is top quality.

It was much larger than expected, but the set up was fairly simple and went quickly. I love how quietly it prints and it's fast. Definitely happy with this purchase.

Great printer! I work from home and my wife is a teacher, so needless to say that this thing gets put to good use. It prints quickly and with good quality. Also, it's convenient that it has 2 paper trays so you're not constantly reloading paper. We use it exclusively as a wireless printer and haven't had any issues with print jobs from our computers or our cell phones. The only downside to this printer is the size and weight, it's massive.

The printer works great and meets all of my needs. I have been using laser printers for the last 10 years and was nervous about going to an ink jet because of issues with ink drying up in-between uses. Thankfully, that is not an issue with this printer. It has worked flawlessly for the last 6 months. The auto-duplex feature is great and it has been nice having the ability to print 11 x 17 prints. The only reason I'm not giving the printer 5 stars is that it is huge and louder than I expected. I knew it was going to be large, but I didn't plan on it being quite as big as it turned out and then requiring even more space for the paper output. I run the printer at full speed, but if you are willing to slow down the print output, there is an option to quiet down the printing process. Other than this minor complaints, I am very happy with the printer and would definitely purchase it again.

I have used this printer for a month and it is GREAT! The speed is a big improvement over my previous printer. I love the paper capacities with the 2 input trays. It scans double sided and is a breeze to use.

Awesome printer. The quality of every printing job is just phenomenal. Setup is super easy and I’m not a tech wiz but is very user friendly. It is super heavy I had my husband help me unpack it and carry it. But other than that I am super pleased and excited to have this great printer now. Would def recommend.

Got this printer a little over a month ago. It’s way bigger than I initially thought. I tested out the quality of the printing on higher quality paper and the colors are pretty rich and vibrant. However, not so much on lower quality paper. Set up was fairly simple, took maybe 20 minutes or less. Synced up to my computer fairly effortlessly thanks to the WiFi. So far it seems to do everything I expected. It didn’t blow my mind or anything but it does do the job. Haven’t re-upped on ink yet so don’t know how long it lasts or anything like that. Even though it’s pretty integrated it’s still quite simple. Would recommend for small office/team or even as a home office printer for a family who might put a higher than normal demand on their home printer...if not I would get something a bit smaller and more economical.

This replaces an 11 year old HP all-in-one and for the most part it is a much better printer. Upgraded from 8x10 to 11x17 size max scan size. Because of the larger scan size and 2 trays this is a beast bigger and heavier than older machine. PROS 1. 2 paper trays & auto select picks letter or legal correctly when size is specified 2. Scans duplex without re-feeding paper through the machine- 1 pass gets both sides. 3. Duplex scans legal size documents (old printer couldn't) 4. Scan and print quality very good 5. Prints faster than old machine w/text only very fast. 6. Setup was fast and easy all computers in household recognized and set up drivers very fast. 7. Paper trays will accommodate up to 11x17" paper 8. Software for scanning provides more flexibility in selecting scan options than old software and works really well. 9. Used several types and sizes of paper and so far no jams feeds everything well. CONS 1. Size of the display it is tiny about half the size of the old printer. Makes it very hard to see what is on the screen and with big fingers like I have getting the right item pressed especially on the top of the display is almost impossible. Using a stylus for this thankfully don't use display often. 2. Document handler only holds 35 sheets old one held 50. 3. Tray where scanned documents goes after being scanned is WAY TO SHORT. HP reduced the height of this to save space since the unit is so big. so it is just under 1" and the papers don't stick out very far from the document feeder above. This makes it difficult to pull the papers out after they are scanned. 4. Software for scanning and printing are buried in a master program. Must start main program which takes a while to load, then select for scan wait for that to load then select scan from there so 3 mouse clicks to get to scan a document. Old software allowed that program to be started directly from desktop icon. Way faster. Haven't been able to find a way to do that with this software. 5. Smart chip in ink cartridges and HP constantly auto updating firmware to make use of 3rd party cartridges very difficult. Checking several ink suppliers looks like you can work around that a bit. I know ink is where the profit is but still ink is waaaay to expensive.

Great printer. Works well with my wireless. Like the double paper trays. Customer service is wonderful. Price had gone down $20.00 after I bought it and I did not know,but they automatically credited my account. Very happy with purchase.