Customers are positive about the OfficeJet Pro 7740's print quality, ease of use, and dual paper trays. Many appreciate its wireless functionality and the ability to scan documents. However, customers are negative about the printer's substantial size and weight. The printer's price is also mentioned favorably by some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 368 reviews
Rated 4 out of 5 stars
Good printer but has a few quirks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaces an 11 year old HP all-in-one and for the most part it is a much better printer. Upgraded from 8x10 to 11x17 size max scan size. Because of the larger scan size and 2 trays this is a beast bigger and heavier than older machine.
PROS
1. 2 paper trays & auto select picks letter or legal correctly when size is specified
2. Scans duplex without re-feeding paper through the machine- 1 pass gets both sides.
3. Duplex scans legal size documents (old printer couldn't)
4. Scan and print quality very good
5. Prints faster than old machine w/text only very fast.
6. Setup was fast and easy all computers in household recognized and set up drivers very fast.
7. Paper trays will accommodate up to 11x17" paper
8. Software for scanning provides more flexibility in selecting scan options than old software and works really well.
9. Used several types and sizes of paper and so far no jams feeds everything well.
CONS
1. Size of the display it is tiny about half the size of the old printer. Makes it very hard to see what is on the screen and with big fingers like I have getting the right item pressed especially on the top of the display is almost impossible. Using a stylus for this thankfully don't use display often.
2. Document handler only holds 35 sheets old one held 50.
3. Tray where scanned documents goes after being scanned is WAY TO SHORT. HP reduced the height of this to save space since the unit is so big. so it is just under 1" and the papers don't stick out very far from the document feeder above. This makes it difficult to pull the papers out after they are scanned.
4. Software for scanning and printing are buried in a master program. Must start main program which takes a while to load, then select for scan wait for that to load then select scan from there so 3 mouse clicks to get to scan a document. Old software allowed that program to be started directly from desktop icon. Way faster. Haven't been able to find a way to do that with this software.
5. Smart chip in ink cartridges and HP constantly auto updating firmware to make use of 3rd party cartridges very difficult. Checking several ink suppliers looks like you can work around that a bit. I know ink is where the profit is but still ink is waaaay to expensive.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality, Wireless
Rated 5 out of 5 stars
Great product and customer service.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great printer. Works well with my wireless. Like the double paper trays.
Customer service is wonderful. Price had gone down $20.00 after I bought it and I did not know,but they automatically credited my account.
Very happy with purchase.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Cons mentioned:
Size
Rated 4 out of 5 stars
Great, but a lot larger than I expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. A little slow, but print quality is good. I like having 2 paper trays, duplex printing, etc. I just didn't expect it to be a large as it is. If you have room for this giant printer, it's a good value.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Rated 4 out of 5 stars
Printer with paper to spare!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer works great! Having a large paper supply in the printer is definately a lot better than constantly having to add paper every few minutes. Set up is a bit more involved than printers I have had in the past. I ended up having to call HP's help line to make sure everything was loaded properly and that did take some time. However, now that I am up and running, this printer is a major improvement!
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Weight
Rated 5 out of 5 stars
Very Good Printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the better printers especially when Best Buy was running a fantastic sale. My last printer HP7500a bit the dust after years of intensive work out and I wanted something similar to it. The HP OfficeJet Pro 7740 I believe is a perfect replacement, actually it was better than perfect the software is better the wireless link between devices is better and hopely this HP 7740 uses less ink. I also like the built in timer this printer shuts itself off over the weekends and off hours, saving us a little on electrical costs plus this printer is quiet .
The only problem with this printer is that it's heavy, to heavy to be place it on a flimsy shelf where the old printer sat. All you need is a power supply and a wireless connection and it's working!
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Great printer!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this printer!!!! I needed a reliable printer and this one does the job!!
Easy to install, good quality prints and cartidges seams to go longer than other printers I had before
Very happy it solved all my printing needs, defenitly recommend it!
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Size, Weight
Rated 5 out of 5 stars
Great printer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is awesome. A little larger then I expected and a bit heavy. The ink cartridges are a little tricky to insert. Quality printing.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
I ABSOLUTELY LOVE MY PRINTER!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ABSOLUTELY LOVE MY PRINTER!!! My profession requires the use of letter and legal paper. Over the years, it has been so difficult to find a two drawer printer. I have been so disappointed and frustrated with the two drawer printers that I purchased. The printers that I have bought came with many issues that hindered my ability to produce my documents. The defects of the printers vary but all made it difficult for me to perform my work. My 7740 is so efficient!!! I do not have any problems with its dependability and functioning. My work production has been increased because I am no longer hinder by printing problems and quality. I never write product reviews but I feel compeled to write this to provide an honest review and recommendation of this printer for other professionals who need a reliable and efficient two drawer printer. I STRONGLY RECOMMEND THE PURCHASE OF THIS PRINTER. THE QUALITY FOR EXCEEDS THE COST!!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Paper trays, Print quality
Rated 5 out of 5 stars
Large Scale Printing Is Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love being able to print larger items. Color and resolution is exceptional. Very easy to set up and use. Having two trays with two different sizes of paper means you can set it and forget it.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Rated 5 out of 5 stars
Faster and Clear Prints
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this printer to replace the one that stopped working. I was looking for a printer that was faster than the one I had, and this one is much faster. This printer produces a pleasant and precise copy. This printer holds a lot more paper than my old printer. I would recommend this printer.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Rated 5 out of 5 stars
Beautiful Printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Large in this case is beautiful. Plenty of room for paper and it gets the job done for home use also. I got tired of those cheap 99 dollar printers making you change paper every fifteen minutes so I decided to go with the Industrial model printer. I was unable to get the printer to join my WiFi system so I had to use a cable connection between my Mac and the printer. Works like a charm. My son says... "PICNIC" dad.....Problem In Chair Not In Computer! He's probably right.
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Cons mentioned:
Size
Rated 5 out of 5 stars
Great printer at a great price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this printer so I could print 11x17 and it has two paper trays. Great features at a great price but it’s bigger than most, so check the measurements before buying.
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Size, Weight
Rated 4 out of 5 stars
Prints great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not easy to follow instructions. Too big for a small desk space. Heavy too, but prints well
No, I would not recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Rated 3 out of 5 stars
I like it in general-better than the last one
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's ok. It doesn't connect well with my computer (an HP computer no less!) and I can't figure out why. It always disconnects and won't scan or print. For me-it will often either not print well or print streaked documents and I have to do it over. My husband has no problems and loves it. I find it irritating. I keep thinking about returning it but my husband really loves it, and insists it's just me and my computer but I have no idea how to fix it. Also, for me, it won't wireless print from my computer more than about 5 pages at a time without deciding to quit printing properly and print paper with black lines on it. But, I like that it collates, prints straight (the last one didn't), has 2 trays, and various options. At least if I have something to hand copy it does a decent job.
No, I would not recommend this to a friend
Pros mentioned:
Paper trays
Cons mentioned:
Size
Rated 5 out of 5 stars
Very large but good printer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is huge! I read the reviews saying it, but didn't believe it until I opened the box and pulled it out. Overall, it's a really good printer. Love the 2 trays, so I'm not constantly having to change the page in the tray. It does lose connection sometimes when it goes to sleep, but I just turn it off and then turn it on again and it will print the waiting job. Not a deal breaker.
I would recommend this to a friend
Pros mentioned:
Print quality, Wireless
Rated 5 out of 5 stars
Great Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great printer. User friendly. Easy to connect to computer. Colors look great too. My second HP. The last one lasted 15 years and only replaced it because of the newer computer.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 4 out of 5 stars
Solid so far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'v only had the printer a few weeks but no major complaints. I loaded the basic drivers instead of the "full" drivers because I've had too much trouble with HP's software in the past - case in point, I still haven't been able to completely remove my old printer drivers. The printer itself seems pretty solid. I only gave it four stars because the touch screen is more difficult to use than the console buttons my old 7500 printer had and I haven't yet been able to access a memory device mounted on the printer over the network (I could on my old 7500 using the basic drivers)
I would recommend this to a friend
Pros mentioned:
Paper trays, Print quality
Rated 5 out of 5 stars
GREAT PRINTER!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast and prints both sides even on 11x17 paper. 2 large capacity paper trays that hold a full reem of paper each. The only downside to mention is that for 11x17 paper the tray sticks out a few inches in front so it looks a little out of place.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Cons mentioned:
Size
Rated 3 out of 5 stars
Great but large
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer has a lot of features and is fast when printing. Easy setup with the wireless connection. However, the printer itself huge for a home office.
I would recommend this to a friend
Pros mentioned:
Print quality, Wireless
Rated 5 out of 5 stars
New Ken Chip
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like a wide printer and this printer is great BUT I purchased it in 2018 not 2020 as the review shows. I only replace the ink cartridges about once a year with the XL cartridges and paper lots of paper! It's nice when you run out in one drawer it uses the paper from the bottom drawer. And being wireless it updates it's self plus I have it set to start when I start working and shut off automatically.