Customer Ratings & Reviews

This printer has been working well for me. As I am not a heavy user, it works very well for my needs. I have had no problems with it so far and expect not to have any for some time.

Easy to use! Great quality! Highly recommended! Great for the price!

Best printer for work for the family. Very easy to use with great quality.

Easy to install and use. HP+ subscription is a steal with current ink prices. This also has all the modern bells and whistles you could ask for (mobile printing, WiFi connection, touch screen controls) along with hardwiring you still need (networked, usb-b). Best printer/copier/scanner for the money.

VERY EASY TO USE. QUALITY IS EXECELENT. I WILL RECOMMEND TO OTHER PEOPLE

Good quality, looks really nice, and easy to use. I really like it.

Great printing of paper and envelopes. Scanning is great too.

Great colors and simple installation, would recommend.

It prints nice, but I would have liked the bold to have a little more sharp contrast, more colorful. I also thought there was a photo tray, but it’s for envelopes, and for photos, I have to use large photo paper. I was a little disappointed but it does a good job printing.

Well I had a wireless printer before and it was terrible. It kept dropping the connection so naturally it was useless. This one however, answer to my prayers. No connection drop and it has a screen on the printer itself to make things self explanatory. It's just great.

I use it more for documents and works excellent for that.

great little machine does all it is supposed to and more

I use this for my Home Office and Classes. Connected via Wifi. Very little delay when sending print task from the other rooms. Not small, but is not too bulky. Sits on two drawer lateral file cabinet. Signed up for the six months free ink (700 pages). Before the ink was to low, I received my ink supplies via mail.

Negatives:Cheap plastic paper tray and holders. And if not used for a while is as an annoying wait time before it prints Positives: Copy's very nicely and the instant ink feature is why I bought another HP;

It is a real nice printer. I am very happy with it.

Fantastic,  fantastic, fantastic, fantastic fantastic

Very easy to use and set-up. Great and clear printing. I love it.

Easy set-up and easy to use and perfect size for the location

Works well but should it do more? Overall, it’s a compact nicely styled “entry” level “all in one” model competitively priced. But I am left with the feeling that it should do/be more. If you can get by with one paper tray and manual 2 sided copying it should do nicely though. I give it a “soft” 4 stars. In the box are; Instructions (basic) Power cord about 4 feet. It has no cumbersome brick, but is not low profile where it plugs into printer (not 90 degree). 4 toner cartridges (black, cyan, magenta and yellow Wireless (b/g/n/), ethernet and usb connections. Has USB and Ethernet for direct connections, but does NOT include a cable for either. Phone in/out jacks for fax – which I did not test/use. For more exact specs visit https://support.hp.com/us-en/document/c06291599#AbT12 Total dimensions 18.11” width, 9.17” height (closed) 18 inches open, 20.13” depth and weight of about 18 lbs. Fairly compact for an all in 1. Usage; Was easily unpacked as not a lot of tape, etc. to go thru. Easy to follow step by step instructions and was unpacked with ink installed within 10 minutes. Easy access to print cartridges. I downloaded the HP smart and doctor software to my desktop before setting up wifi. Just followed the steps to add to my wifi and was ready to go. Smart software found the printer and was ready to go in minutes. Since printer is connected using wifi I was worried if my desktop would “find” the printer as it is connected to my home network using ethernet cable – but it works fine. You can access product info by selecting help within HP smart software. It also has built in help info using the touchscreen on the printer. Has a decent size color touchscreen (2 inch by 1.5 inch) that can be tilted for easier viewing. You can do a lot of adjustments using the touchscreen and it is pretty intuitive. Tray has stated 225 paper sheet capacity and 10 for envelops. Every time I opened the tray, I received an alert stating what paper was loaded and whether I wanted to change it. I found this a nice feature to make sure you have printer set to correct paper source. Also, I tried to print the printer statistics while I had 5 x 7 paper loaded and printer gave me an error message that the paper was not correct and would not print. This is nice so you don’t waste expensive photo paper accidentally. I found the duplex printing to be fairly fast whether using greyscale or color, but printing would pause occasionally indicating it was waiting for paper to dry. 2-sided copying can be done but not using the automatic feeder. You must manually put page on the scanner tray – then press copy. It will scan and print that page – you then must manually turn the document over to other side on the scanner tray and hit copy again. It will then print 2nd side of the page. The touchscreen gives you prompts and allows you to select color/black, draft/normal, etc. The final print quality very closely matched the original but it is a manual process. I contacted HP support and they verified this as I didn’t want to state process incorrectly. Scanning worked well producing pretty accurate replication. Also has adjustments for resolution, size, etc. Speed is dependent somewhat on the resolution you select. In all cases I found the text and pictures printed to be crisp and clear with no smudging even if using lowest resolution and ink saving option(s). Using 5 x 7 HP photo paper and maximum resolution I was VERY happy with the pictures printed. Also, printer is fairly quiet and quickly wakes from sleep mode when sent something to print. Software; For computer; HP Smart. Gives you access to settings, help, etc. This latest version is its best so far HP Print Doctor. Helps and walks you thru fixing printer problems such as offline, no printer shown, etc. I used this to get rid of a document I cancelled but was still showing up in the printer queue. For phone (android in my case); HP Smart. Works well with many print options as well as sources (your phone, google, etc.). You are supposed to be able to use Google, Alexa and Apple Beacon. I did not try any of these, so can’t speak to them. 1-year warranty. Quibbles; No USB input port to print directly from flash drive. Only 1 paper tray. Manual 2-sided copying. Print output tray sticks out a tad. I had become increasing frustrated with ink jet printers over the last few years due to what I considered to be terrible build quality, bad software as well as the cost of the ink. It seemed I was constantly having to re-install the software as the printer would not activate after going “off line”. Or I was wasting a lot of time, ink and paper, needing to constantly “clean” the heads - as they had dried since my last printing. Hopefully this won’t be the case with this printer with its Officejet (thermal inkjet) technology as it is supposed to help mitigate the need for constantly cleaning dried ink heads. Only time will tell if this new HP will not suffer from these maladies, as well. I will give updates.

It works and I have had no issues so far. Reliable.