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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 6,626 reviews
  • Rated 1 out of 5 stars

    Horrible Printer, Worst HP ever. 4.8 stars, How?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how this printer has a 4.8 star rating. I have had HP printers most of my life and have typically liked them, the last one being an 8610. I would absolutely not buy the HP 8025e again. It wasn't too bad to get setup, except that you have to download and use the HP Smart App that doesn't work well at all. The printer takes forever to warm up and adjust itself. It takes forever to just print a simple WORD Doc sometimes. It also jams up when trying to print a PDF from a Web site like a Recipe for example. It will print the first page and then lock up. Then you have to cancel the print job. I have retried but it always locks up again. Labels have also been a real pain. Avery 11136 labels for Hanging File folders is so difficult to figure out the directional flow of the sheet of labels that you can waste a few sheets of labels before you figure it out. I use a plain piece of paper first now if it has been a while and I forgot. Then you have to mark the paper front, left, Right, Bottom, etc., and test print and it is still a little difficult. My opinion is the printer is horrible and would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a troublesome time with your printer. I can wholly understand why poor performance with the HP Smart App as well as difficulty printing PDFs and labels would be a frustrating combination. I want to help you resolve these issues, so I’ll suggest some resources I hope will make that happen.

      First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      I can’t tell from your review what’s causing the difficulty with PDFs and labels. For input on that – or if the HP Smart App trouble persists – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer, affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, excellent wifi/ printer connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to operate and set up. Print quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent Printer Even If Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Color photos are better than I expected. SLOW printing though. If you don't print too often say, less than 10 pages a day, then it won't bug you too much. Need 3 color copies of a 12 page report? Ugh.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer! Fast fast fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like this printer knows what I'm thinking and prints it before I even think it! (Just kidding, it's not quite like that) but it works like a charm; prints quickly, quality is good, and ink dries quickly so you don't have to worry about it smearing if you touch it right away. Scans quickly too. I'm totally happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for homework

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use good price,easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great printer it does absolutely everything I needed it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used HP products and never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of this printer. The print quality is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    A good basic entry-level all-in-one color ink jet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine entry level all-in-one color inkjet. It takes a while to get going on the first print. The computer interface is reasonably intuitive but I have yet to master doing much from the computer's color control screen. The ink is a bit dear, as with most inkjets, but I only use it sporadically at my vacation home so ink cost isn't a big deal. It unit gives the impression of being very flimsy, especially the paper drawer, so unlike my much larger Brother all-in-one color LASER. I'm SO careful pulling out the drawer to refill it with paper. But, it's light and compact so that's the trade off. The price was also right. I was looking for something that was only going to get occasional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color resolution for family photos fantastic feature

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Makes good copies. Not too big or too small.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Slightly under expectation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recently purchased printer provides adequate serviceability. However, speed of access and printing is slower than I anticipated for a home office. Clarity of print on copies is notable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer, but it will not work on 5g or 2.4mbs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult setup. Tooks hours to get it working.......disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great upgrade from my older HP OfficeJet printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this printer is an improvement from my 6 year old HP. I had a slight problem with setup and HP tech support was very easy to get in touch with and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 10 min to hook this printer up. So easy! Its rather larger than I thought but thats my mistake for not measuring it. I still love it. I highly recommend this! Also, the printer set up wifi without me even having to out the password in. So easy

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product so far and Geek Squad installed the soft ware for me. This is my second HP - Office Jet Pro 8025 series. I also enjoyed my first one but it had a (just 1) paper jam after seven months and died. I learned to purchase the warranty this time - hoping this one will live a long life!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Fast and easy. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect Printer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Printer is very efficient. So far, not one issue, everything prints beautifully. I’ve not tried the photo print yet but having previously owned an HP all-in-one, I went back to the brand/model that had proven successful in the past. Highly recommend this model.

    I would recommend this to a friend