Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 6,626 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer was on sale so even better for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Inkjet Printers Fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this item for the first few times. Lots of features available that I don’t personally will use. But someone with greater needs will appreciate. Goes through black ink pretty fast so have extra in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to setup right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer can print so many ways.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer, but the manufacturers no longer include an owners manual. It was hard learning how to "run" the printer. Then I was dismayed to learn that the ink cartridges were so expensive. I could purchase ink for my old Brother printer for way less. That's the only downside to this printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we do not like this printer. it doesn't hold enough paper and is extremely slow. We are returning it tomorrow,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to print compared to my 6 year HP printer. Not sure I will continue using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT Printer !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, I had to conduct classes from home which meant setting up an "office", and I needed a copier, printer, scanner, and fax machine. Well, I found it in the HP OfficeJet Pro 8025. It is perfect for my needs ! Based upon my experiences with it, I highly recommend it (and it is VERY affordable).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer from HP would recommend

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty standard feature all in one device from hp. It can do the copying the printing and the scanning no problem. No fax so if you need that you'll need a better model. The HP ink program is very economical if you don't print a lot as well

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Hpinkjet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Lightweight and Flimsy plastic compared to prior HP Injet’s I have owned. It was a Total pain to set up compared to my prior hp printers. Somebody thought they were making it better by having to download an app onto a phone (why). Frustrating at best, but it seems to be working ok without having the app on my phone. Paper tray is rIdiculous, more flimsy plastic makes it more complicated than it should be. If it’s not broke, don’t fix it comes to mind.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you've found your printer unsatisfactory and difficult to use, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll offer what I hope are some helpful suggestions.

      First, for help solving problems or to learn more about your printer and all its features, you can access user manuals, troubleshooting guides, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/37934576

      You can also visit a page on our support site that has diagnostic tools for various issues, including cartridge installation, print quality and wireless connectivity. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and what can be done about it, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Does the trick

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. Just takes a while to receive AirPrint connection and actually print. Works well but this is not for those who want something to print at the touch of the button. Few minute delay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes off line all the time. The cartridges are expensive and get exhausted very soon

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good home printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an upgrade from our old canon printer. Works well. Just how I like it. Only 1 con for me, I wish the scanner feeder can take more than just page at a time when scanning

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love my new print. Highly Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Office Jet Pro 8025e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the printing quality is good; better than my previous HP. However, the paper tray is weaker and seems cheaper than previous ones. I'm expecting this to fail within the first year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use! Price was good too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home printer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very well. I am happy with some of the features, like double sided print. Haven't used the fax yet so can not make a comment. It does disconnect from the internet and have to reestablish a connection, when nothing else does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a wireless computer for my laptop. Laptop and printer are both HP. what I find is the laptop and printer were not sky high in price the price of the toner for the printer is . for the toner price I took one star away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good multi function printer but slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It’s just takes long time to print a document. When I send the job to the printer from my computer or phone, it makes so much noise as if it’s trying to figure out what to do before starting to print!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't reccomend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this printer. The ink goes out quickly. Also, best buy doesn't sell ink for this printer. You can buy only black ink in bestbuy. Also, the ink for this printer is expensive. I will suggest to take the printer hp wich compatible with ink called hp 64. In addition the scanner is scanning bad and the lid which you need to take out when you print, that papers don't fall on the floor is bas quality. If you will in store just try yourself to takeout the lid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but lacking a few features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good output. Missing feature to scan to computer from LCD panel. You have to use computer app. Also wish it had duplex scanner for the price paid.

    I would recommend this to a friend