Customer Ratings & Reviews

It's a great All In One in theory. I had to return it. I tried my best to make it cooperate with my computer, but it had a mind of it's own. It's ok for copies, etc. But for the money I paid I wanted it to work like it should have. It's loud and I had a lot of paper jams from the top feeder. The only colored ink I used was for 2 test pages and then the blue ink was marked low. It's not the easiest printer to make work.

HP honored their warrantee for a printer that failed with an ink connection that would no longer print color blue for no apparent reason... every test to fix failed... so they gave me a new printer that is working as expected...

Very difficult to install to computer - had to have Geek Squad come out and finish Also, for price - the paper holder seems flimsy

great product from hp. once you load the app to your device its much more easy to use then other models. i was able to load the driver and use print and scan options within minutes! i must say it is a bit on the pricey side but it is handy. as always where they get you is with the ink! lol...

This printer is ok one problem with it though it seems to keep doing maintenance so often and also it seems hp stopped supporting this printer so it’s hard to find ink for this

The setup was more complicated than necessary. For some reason, HP pushed hard to have this printer on a wireless network (almost to the point of not being able to use it all together). Once I was able to get the printer working (connection wise), I had a huge problem with paper jams. It took an hour of printing test pages and calibrations before it stopped jamming up. I would recommend the printer but would warn people to be wary.

It takes a minute to get connected and running smoothly if you are not techy like me, but once it's installed properly, it has worked great.

Great product for the price, recently had start working from home and I had old printer. I went to BB and spoke with a consultant and was sold. I use all features on the HP. I definitely recommend for a home office.

Good printer. The set up was very difficult and this was not our first printer. Needed to call hp for assistance to get the fax working. It is still sporadic. Never had this in the past but the hp tech support is aces.

Prints nice color. Like that can also send jobs from my cell phone. Only thing is the scanner doesn't work if you use the tray (and not the bed).

We needed to upgrade our old printer and this one did the job. The double-sided printing is a major plus. Do sometimes have a challenge when printing via our mobile phones, but other than that, works like a charm.

Always have been happy with HP products so replaced my older HP printer with a newer model. It has all the features I need at a great price. Installation by Geek Squad Agent, Benjamin, was done with his usual expertise!

I like my printer. Not the one I wanted but it was the only one in stock due to the pandemic. The main draw back is it takes to many cartridges. Very expensive to keep ink in the printer.

it's fine. works like it should. not giving it 5 stars because it's not INCREDIBLE or anything. just does its job and works like it should :)

Works well. A little confused when initially set up. First one that I bought the Wi-Fi didn’t work so I had to send it back for another one. Second one works great.

We were disappointed that HP does not include an installation manual or CD. The enclosed diagram was "so-so". Best Buy employees are knowledgeable and helpful.

T’he scanning option does not handle multiple pages well and needs to be feed single pages. The copy and printing are good and I use them daily.

I wanted a wireless printer and decided on this one. It has been great! I had a little trouble initially getting it hooked up to wifi for some reason, but just kept trying a couple different things and everything finally started talking to each other! Highly recommend!

Functional and reliable. I need a good scanner and this does admirably in that category. The instant ink program is fine but it is not flexible if you already have store bought cartridges

Needed a printer for my wife’s Chrome Laptop. After careful research we decided to give the HP Office Jet Pro a try. It works wonderful, the wireless WiFi was easy to connect. I would definitely recommend this printer. The price was reasonable.