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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 6,626 reviews
  • Rated 4 out of 5 stars

    Good printer, could use a better auto feed tray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto feed tray is very touchy and does not always pull the pages through properly. That is the only reason it did not get 5 starts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall a great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took about an hour from the box to printing. a few glitches but they were corrected early. I would recommend this unit for home or a small business. The color printing is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this printer for a month now and have not had any problems. Bought this one to replace my old HP that still works great but I wanted a wireless one. Will update if I start having problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It seems to be doing everything I expected . I replaced my #8610 which I had for many years, & this is my 3rd or 4th HP printer. I'm looking forward to seeing how efficiently the Instant Ink replacement works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Planned Obsolecence

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years later and it won’t print in color. No pictures

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    bummer set up....great prinnter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the HP Smart to work....the printer appears fine, Can't use the multifeed copy part yet....I"m sure it's a good product, but the directions would be a great help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Home Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working perfectly and I do like it. My previous printer was an HP 8600 so I'm hoping this printer is as good of a quality as my last. So far so good. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with this printer since I got it. It won't connect to my devices even when it shows up as connected. Every time I try to turn it off it won't respond and I have to unplug it. Now I can't get it to print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Workhorse with a few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very fast! However, it does have some connectivity issues. But once you overcome does - it seems to function just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one. Small foorprint and the cloud feature is handy. The free 6 month ink program gives me a chance to see how many pages I print and the most cost efficient ink option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Nice wireless printer and scanner for our home office that doesn't take up too much space. We have been very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well. Well packaged and easy assembly. Not fond of the delivery service. Told a sooner date when ordered, and it came much later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient !!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking, super functional and resolution seems the best I have ever seen.I use it for home office and now getting one more for my office desk at the shop as well. Downloading its app gets you way ahead of any other printers in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    person - Matt - was most helpful in getting wifi connection. he discovered the "all access point" in our home was hooked up incorrectly. after correcting that, he was able to successfully connect the wifi to the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 2 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my printer !!! The copies are crystal clear and my printer is so easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t go online and it prints slower than its sister unit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works with excellent Function

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer since mines broke and this was the best deal I could find at Best Buy. My only concern was it prints very slowly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP OfficeJet Pro-8025e Quality Assurance report

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movable plastic parts too flimsy and most likely to fail during normal usage. Recommend decrease amount of play that parts move on. (tighten tolerances)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Ink doesn’t last 6moths like they tell you !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is good runs great and printing quality is the best! However, I was told that the ink that come with the printer is supposed to last 6moths I had the printer for about 10 days used it 3 time and now is running low on in and I have to wait 5-10 business days for more ink and I have to either go out and print or spend my own money on it !

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Jess.

      I’m sorry to learn that your printer is low on ink well before you expected it to be. I can certainly understand why this would be a jarring surprise, especially considering you must wait five to 10 business days for new cartridges. I want to help you understand what’s happening so you can get the most from the printer from here forward. I hope the information and resources below will accomplish that.

      First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.

      Second, printers such as yours don’t ship with a six-month supply of ink. Rather, the purchase includes six months’ enrollment in Instant Ink. In that program, you choose a plan based on the number of pages you would like to print monthly, and replacement cartridges are shipped as needed based on usage. Once the free period expires, you are billed on a monthly interval.

      Instant Ink should have been an option for you when you set up the printer. If it was not, or if you did not enroll, I recommend that you contact us directly so we can assess and resolve the situation. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money you pay for it. Unfortunately, if you do subscribe to the instant ink program, you need to keep the printed on, otherwise, the service could be interrupted.

    I would recommend this to a friend