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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,626 reviews
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeder is finicky. Not as well made as previous printer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Amy.

      I’m sorry your printer’s document feeder has not performed well. Your review is brief, but your disappointment is clear – and wholly understandable. I want to help you resolve this problem, so I’ll suggest some resources that I hope will reach that end.

      First, I recommend you follow a guide on our support site to document feeders that fail to pick up paper or pull through too many pages at once. Find that guide here:
      - support.hp.com/us-en/document/ish_3833686-1493864-16

      If performance doesn’t adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    good-small package bad-difficult installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought because client has small cubbies to install into and this fit. easy install to local workstations, but difficult install into server 2008 r2. hp says its compatible with server OS but installation rejects it. answer was to use misexec to perform command line installation. also, had to solve puzzle of why no workie over vpn. answer was to relax security on c:\windows\system32\spool\printers folder. lots of work to get working in system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality copies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was a little complicated and time consuming having to create HP account, etc. but once done printer is working well. Need it for color copies virtual teaching lessons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is truly a nightmare. I have never had so many paperjams in my life. I think for every one page it successfully prints it wastes/jams at least two. Not to mention how dam slow it is. Truly awful. Do not buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ink doesnt last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer appears to be working fine. Seems tho the ink doesnt last long and we purchased it recently.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is OK. Sometimes I have to shut down to get it to work after a certain amount of time. Otherwise it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my business and ready to take it to the next level. This printer was recommended to me for the things I’m trying to create. Haven’t tried it yet, but so far so good! It even came with a bonus subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need of a new printer and the was just what I needed. Did not go in to the store to buy this brand but it works very well and does what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I bought my hp printer. It works really well for what I use it for . So far I have had no problems with it . the only thing I wish. Is you can't adjust the font size. Other than that I have no complaints about it

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Judge-G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jam eleven times when I first started. Hope it will work better as time go on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems cheaply made and is very slow to print. It takes forever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so simple to set up. The printer set up to the wireless network but not my laptop and I had to uninstall and then reinstall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer broke and bought this one at a great price. A little difficult finding out what ink to use. It takes 910. Not written on any of the papers included and had to call Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with printer has bottom large paper storage previous printer was limited to small amount of paper always ran out or got paper jams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to stick with the same printer brand I’ve had for a few years. But when the second one does on me. I switched. Wow. This printed was faster and less clunky in its printing than my last Canon printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power button did not work after less than a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a month of receiving this NEW printer, the power button did not work. I contacted HP and they sent me a replacement. The replacement was a refurbished printer - not NEW, but refurbished. This was disappointing to say the least. This is the third HP printer I have owned and based on this experience, the last.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality scan and copy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement HP office jet wireless all in one. The previous print finally wore out. I like all the features, except I am having challenges with the fax option.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Returned printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this printer at all. My main problem was the paper tray. I purchased this online and didn’t realize that you had to change the paper and set it for photos so I couldn’t just print a photo from mr phone like I could on my old hp7510. This immediately went back to Best Buy and exchanged it for another printer and the exchange was a breeze - so easy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer so we could scan, copy and of course print. We needed it to also use legal size paper. This one was priced just right and filled all of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer jammed when printing on card stock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with HP products. My printer after ten plus years jammed when printing card stock. The Representive who helped was vey gracious. Forgive me for not remembering your name, I did not realize so much time has passed.

    I would recommend this to a friend