Customer Ratings & Reviews

Everything was explained to us so we could understand what needs to be done and they did it.

The printer stopped working 3 weeks after purchasing just after the 15 day return period. Now I am stuck dealing with HP support to get a replacement. Printer shuts off and won't turn back on unless you unplug it for 20 mins.

So far, so good. Had to buy a new printer to print out Anatomy and Physiology notes/power points. Ink ran out quickly, and no XL color ink option available. But satisfied woth quality.

The printer works fine and I am happy with it, but the set up instructions are a little vague. Luckily I knew how to install it, but a person not as familiar with computers may have had an issue.

I am pleased with this printer so far. I did have some trouble figuring out the two-sides printing.

I have owned several HP Printers and this one is great. My one detraction is the HP Support availability. I had a problem with HP Smart Support. Apple helped me out. Other than that it is great.

Only problem is having to reset my wifi modem about every other time I want something printed off my iPhone or iPad.

It lacks some features I want but at least it prints clearly.

Slow to print. The paper tray can't hold as much as previous printers. Print quality is good.

I bought this printer to place an older all-in-one HP printer. I like the optional ink package.

Works well. Tray capacity is large enough so I don't have to worry about refilling paper as often as my previous printer. The double-sided printing is a real time saver!

We are, so far, very happy with our printer. The young man who helped us was very informed and helped us make the right choice for our needs. For our use, inkjet was the way to go.

Printer works fine except I had trouble with the setup. contacted Best Buy and had the Tech plan. Technician just came and all is working fine.

Do Not Buy! HP connects to the internet and allows HP to firce you to buy their ink and 4 times the cost of other ink suppliers. DO HELP HP PICK YOUR POCKET!

Each stage of the product review and customer support, along with the ease of ordering, helped me a disabled and retired electrician, choose the product while coordinating a flawless delivery to my home. Thank you Best Buy.

Great product with awesome features. Will recommend to everyone and anyone looking for a printer that has all the features that meet everyone personal and business need

Only confusion with set up was how to install printer cartridges. Need better instructions

This is a great printer with 6 month supply and it works perfectly good on colors. They also provide a free 6 month supply of the ink and you don’t have to worry about to buy anything.

This printer, when you finally get the software and HP app configured, works well. I've had it for about 3 months now, and I was hoping for better, as this has a lot of positive reviews. My gripes with it: it seems to run low on ink way too fast, and I don't print that much. The biggest negative is how HP forces you to install their app and sign in when you just want to print something. It's more complicated than a printer should be.

Decent does what it should paper initially had issues feeding more than one but was able to fix it