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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 6,626 reviews
  • Rated 4 out of 5 stars

    q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when installed...not so easy to install....should not require a visit (extra cost) from the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the same model as I had before available made this really smooth!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    all in one printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned the item within the return date. got the 2755e and it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with printer. Needed in a hurry at tax time and delivery time was excellent. Hope the cartridges perform well as they are expensive (aren’t they all).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home office printer, and offers the flexibility to do what you need to do without breaking the bank. Add in the instant ink plan, and it's a great addition to the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ok for small print jobs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to stay with the heavier duty Officejet 860 printer, because I do alot of print jobs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Set up paper jam fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this printer at your own risk. Read others who experienced the setup paper jam issue. Plugged the printer in and followed the prompts to install the ink and add paper to the paper tray. The paper jam alert came on after and despite trying everything including removing the paper from paper tray and reinstalling the paper tray, unplugging from the printer and from the outlet, the error code would not clear. I also followed the recommendations of another reviewer which did not work. I also went on the HP support website and followed their directions which did not clear the paper jam. I just returned this crappy product to bestbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wive work from home Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for my wife to use for work now that she is working from home. Has printer, scanner and it faxes. Perfect for all of her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm once everything is hooked up! I had a little difficulty setting it up, but once I called customer service everything was a breeze!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got it set up we are happy with it. The setup is a little confusing at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner / Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for the money. It is fast, scans, copy's and everything I need. Way better than the 1st one I brought home and returned. Only thing is color, not thrilled with the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP OfficeJet Pro 8025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm very happy with this printer/scanner but I don't like the ink cartridges, which are difficult to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I had the same model previously for about 3-4yrs and it quit printing blue. But I like it so I got another one LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a well built and quality product. Just wish the new HP printers used my old ink cartridges, since I had some left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Instant Ink***Process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far...I am loving it except I can't see the S/N to give correctly to Instant Ink......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer , Hate Paying for Ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer , I don’t like paying for ink on a payment plan , but what choice do I have?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found one in stock ! Nice printer. Needs much better set up instructions. HP smart … isn’t.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    You get what paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked fine for the first 30 days and then my daughter had to print some school work and advises me of a paper jam. After 45 minutes of Googling trouble shooting for the printer since there was no owner’s manual in the box, I unplugged the printer, opened the printer to clear and search for any left over papers that would cause the error. Since there is no paper I could see causing the jam, I turned it back on and I am still getting an error message of a paper jam. Now I have to call HP support or take in to have the Geek squad look at it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Jeff.

      I’m sorry to hear your printer is giving you paper jam errors. I can understand how that would be a big frustration, especially considering there is no paper jammed in the printer, so I’ll offer some suggestions that might help.

      First, you can find user manuals, troubleshooting guides, video tutorials, software updates and other materials for your printer here:
      - support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623

      Next, I recommend following the steps in this document on paper jam errors:
      - support.hp.com/us-en/document/c06262856

      If the problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Consultant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3in1 provides all the functions I need. The only concern is the noise. Very loud printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer and works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I have had no issues with it . I also like how you can have a monthly membership and get ink whenever it saves a lot of money and a trip to the store when it runs out

    I would recommend this to a friend