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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 6,626 reviews
  • Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a flatbed scanner/ printer. Love the multi-page document feeder. And it looks good in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. Working great, and love the prints it puts out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not print correctly. Geek squad failed to fix it. So probably have to go elsewhere to get another printer sure will not be a HP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    hp office jet pro 8025e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is much lighter than our old one and only uses 3 color cartridges plus black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Appears to work efficiently, haven't had any issues or problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi unstable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is finicky and requires multiple setups if the power blinks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price. Still waiting for school to start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. No complaints. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer - larger than last one I had (Epson Workforce) but no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a long time to download but I think it’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had their act together during phase 3... nice to see it work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer. I am somewhat technically challenged but found this printer to be pretty intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Bought for daughter at college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow But Works Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good but slow, I guess because of the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BIG DISAPPOINTMENT!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this printer. Purchased February 17th and has been not worked well. I have had to restart is many times for it to print and most recently the feeder has stopped working. Very cheaply made in comparison to other HP's I have had. Money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Copier defects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use an it never copied or did anything. The copier would not copy,print or perform any service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic, we havn't had a printer in 10 yrs,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works well, able to print from our cell phones, & lap tops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a decent printer. I was told I could do stickers on this but it did not feed the sticker paper through properly. Thus was one of the main reasons I purchased this printer and now I can not do my projects. Wish it had a top feeder so the paper would feed through properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is always off I have to go to a app to start it which doesn,t alwarys work. And try to revise a picture to make fit bigger it doesn,t do that either. I don,y want the stupid app to fdprint.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Don.

      I’m sorry that you’ve had difficulty reviving your printer when it’s in sleep mode, and that you’ve had trouble with the HP Smart App. It’s easy to understand why that would quickly become frustrating. I want to help you remedy this problem, so I’ll offer some resources aimed at reaching that end.

      First, I recommend you follow this guide to sleep mode and how to deal with problems that arise when a printer is in sleep mode:
      - support.hp.com/us-en/document/c04183583

      Next, I suggest you consult a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Works good for the reason we bought it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner option scans everything with a dark background. No other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Office Secretary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product dies it all- copy, fax, scan. The service is superb and the finished products have a professional look.

    I would recommend this to a friend