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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 6,626 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready at pickup when I arrived in parking lot. Printer was exactly what I ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and operation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest printer I ever had to set up. It works well and printing quality excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed it for and the free ink for 6 months made it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great do it all printer for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For IOS users, having the ability to easily print from your phone/iPad is a great feature too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only worked right for alittle while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this. It worked perfect first few days then started messing up. I would load papers in the top to be scanned and even had document feeder selected on the computer but it would still scan the glass. I talked to HP support 3 times. It would work right for a few hours then start doin wrong again. I finally just put it back in the box and too it back. I had to get the next model up cause they were out of stock even in the warehouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great! Especially love the duplex unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer / scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer so far. Does take a little time to wake I’m though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp officejet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy on a quality printer, lots of extra bonus features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this printer is doing it’s job. Set up was really easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college dorm printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect printer for my son’s college dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new printer. It was fairly easy to set up. It does what I want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our HO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our HP printer. It works great and the ho instant ink has saved us money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used Hp printer in the past, but my new printer offers high quality image am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been very dependable and worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed order online. Order was ready in a timely fashion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit for intended use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer and needs to handle very carefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Pro 8025e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had good experience with product, would recommend it for home users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get a larger version of this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Printer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a cheaper cannon printer prior to this one. I’m glad I upgraded.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    DONE WITH HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used HP printers for year but no i'm disgusted. I had to throw out a printer because it wasn't printing in color even though it was only less that two years old, but was no longer in warranty. Then I had to get a new one which I did, then to find out with their instant ink program I couldn't use the FULL cartridges Ihad and paid for from the other printer, and there's no refund or support for this as far as I can see. Then now my NEW printer is not recognizing a FULL paper tray giving me a consistent error message to load paper. DO BETTER HP!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your new printer is displaying an out-of-paper error even though paper is loaded. It’s no surprise that you’re exasperated by this, especially considering you’ve had bad experiences with HP printers in the past. I would love to help you remedy this situation, so I’ll suggest some resources aimed at meeting that goal.

      First, I recommend that you follow the steps in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
      - support.hp.com/us-en/document/c00786157

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies (and that warranty extends to two years with an HP+ account), so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP