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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,626 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick startup and good price. HP always works for me,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to set up, even non-techie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have MacBook Pro. Tried to set up scan to computer. App tells me I disabled it (?) when I haven't even set up yet so can't use the settings from the computer. Also, hard to find, if available, the preset changes for automatic black copy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this printer it well for my needs I really the fax I can do so many things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer to have in your home for work or business

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality was great the first few times using the printer, but got progressively worse the more we printed. Pages were smeared and the ink ran out in less than 100 pages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, fast, Wi-Fi works perfectly, everything is going well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good printer for students or parents that had to print or fax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it about a month now but have used it for one week. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up in my book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a 2 side printer until now, I love it it’s a great printer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed printing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer in October and it has never functioned properly. When I send a job to print it gives me an error message and spits out a blank sheet, then about 30 minutes later it prints my job. I have worked directly with HP to try to fix the issue with no luck. I also bought a printer cable to use instead of printing wirelessly. Nothing has worked. You can only return to Best Buy for 2 weeks, so now I'm stuck with a printer that delays my print job for at least 30 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch printer. Fast shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out super very happy. Shipping was fast. Product is Top notch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer, it skips...you never know if your page is going to print. There is something wrong with the printer head. Too late to return.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has begun to skip parts of print jobs. I can certainly understand why this unreliable performance would be an unwelcome discovery with a new device, especially since you’re past the seller’s return date. I want to help you out of this dilemma, so I’ll suggest some resources aimed at making that happen.

      I can’t tell from your review why your printer is performing this way. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Prints great; shotty software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is great. Software is awful. You can’t even scan-to-computer via USB. They make you set up a network to do it. Older models were USB compliant. This one, nope.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, Need to find out how to use color on the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The printer seems to work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new printer finally. I hope it will last longer that it’s predecessor, a hp too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price. Perfect for home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well with working at home and for kids home schooling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Do It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of buying this printer/scanner. The setup took nearly 4 hours. It prints and scans extremely slow. Scanned documents look a bit lackluster and blurry. Ink cartridges only yield about a 100 pages per month. New ink cartridges cost $5.00 per month. If you print more than 100 pages per month, there’s a charge of $1 per every 10 pages. LThis printer is not durable. It’s really just cheap plastic. I’ve had this printer for less than two weeks and it’s already malfunctioning. I’m returning it tomorrow. Save yourself the headache. Do your homework first so you don’t end up with this piece of junk.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Heather,

      This is very upsetting to hear that you are not entirely satisfied with this printer due to the difficulties with cartridge installation. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.

      Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en

      Kacper
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Excellent choice for the money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Works well Pricey but worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and HP ink program works well!

    I would recommend this to a friend