Customer Ratings & Reviews
- Model:
- OJP 8025e
- SKU:
- 6450663
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print qualityCons mentioned:Paper tray
Difficult set up, complicated to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not our first choice for a home printer--because of high demand during the pandemic, choices were limited. However, we have always had great luck with previous HP printers, so when our first choice Epson Workforce All-in-one Inkjet was not available, we thought this HP would probably be fine. As soon as we started setting it up, we were disappointed in how flimsy some of the parts are (the paper tray, its cover and its extension), and how complicated it was to set up (especially with very poor instructions and documentation provided). It does make very good quality copies with good speed. However, it is time consuming to use the touch screen on the printer to select what type of copies to make, the screen font is very small, it is very, very noisy. We chose to use a wired connection to our desktop, and have not connected the printer to the Internet. Unfortunately, we missed the return deadline for this printer. We love our HP Envy desktop computer, but will think twice before we ever purchase another HP printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear that you like your printer’s speed and print quality, I’m sorry to hear that setup was so difficult and you’ve not found adequate instructional materials. I can understand why this would make for a bad first impression, so I’ll offer some resources and information I hope will help.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623
You can also visit a page on our support site that has diagnostic tools for various tasks and problems, including connectivity, cartridge and paper jam issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
The noise problem you mentioned concerns me somewhat. If that continues, or you have any questions about anything, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Easy to use, easy to set up printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked perfectly. I have just retired and couldn't use my work printer anymore, so this is a perfect replacement.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up. I've been using for a while and it has worked well so far.
I would recommend this to a friendHP OfficeJet Pro 8025e printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer working well, as advertised. Store clerk Dylen again very helpful, knowledgeable, friendly, respectful.
I would recommend this to a friendeasy to setup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good experience with this printer. Build quality is much better than the Canon it replaced and it's well designed.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A giant improvement over my previous printer. Easy to set up, very user friendly, and provides good quality printouts. Highly recommended.
I would recommend this to a friend Ok at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok at best. Scanning is horrible. Have to place sheets down and push scan on app.
I would recommend this to a friend- Pros mentioned:Price, Print quality
Great price and does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking printer that was priced great and prints well. We love that we can utilize the Instant Ink program because we print a lot and it saves so much money.
I would recommend this to a friend - Pros mentioned:Reliability
dbr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the scanning, replacing ink and overall performance
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great printer for the price. Easy set-up! I did not sign up for the free ink.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Smooth operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless printer works excellently with my smart phone. Easy to set up. Good quality printer. No complaints at all.
I would recommend this to a friend A+ Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received first rate help in choosing the printer that was right for our needs
I would recommend this to a friendHP 8025e Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I a little difficult to set up. It would not recognize WiFi without several resets.; it
No, I would not recommend this to a friend- Pros mentioned:Print quality
Pete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful solid feel...very fast and quiet...does both sides easily..design is excellent...matches my all in one...not the usual office drab look.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great buy for mobile device printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer especially when you have no internet and use just a phone to print documents. Very easy to set up and prints flawlessly and quick.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Solid HP work horse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to set up. It connected easily to my home network. The app on my computer and my phone is easy to use. It has a great print quality.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and I like that it's wireless, doesn't take up a lot of space.
I would recommend this to a friend - Pros mentioned:Print quality
HP Ink jet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very close to laser print quality. Only problem is ink is much more expensive than our previous 5 full lazer HP printer print cartridges use to be but we don't print nearly as much as we did in the last 30 years so it really is no problem. We take large run files to professional print service anyway. Great results just wish ink cartridges were a little more price friendly but we are still more than satisfied. And BestBbuy remains our primary source for all thing computer related. Great products and great people! Doug Kennedy Andromedan Design Company
I would recommend this to a friend Copier printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newer copiers are much better than the old ones. I’d buy again
I would recommend this to a friend- Pros mentioned:Price, Print quality
Great for home office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home and needed a printer/scanner that could scan multiple pages. This fits the bill and at a very affordable price. Print quality is great too
I would recommend this to a friend