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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 694 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the OfficeJet Pro 8034e's excellent print quality and ease of use, frequently praising its straightforward setup and reliable performance. While some users found the paper tray slightly challenging, the overall consensus highlights the printer's value and convenient wireless functionality. Many appreciate its compact size and ability to scan, copy, and print efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 694 reviews
  • Rated 2 out of 5 stars

    HP printer broken printerhead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer header stopped working after 2 years and can't be replaced. I had to buy another printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't have power to scan and search the computer in other rooms....its noisy and not that efficient as mentioned in many reviews

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! **************************************

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Like instant ink feature and 12 months free that came with purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was good while it worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it worked great. Then I started to have problems with it and had to keep coming and turning it on and off to get it to work. Now a little over a year later, It keeps saying it has errors and only prints half a job. The only good thing about it was the year of free instant Ink

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my review of HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Landline for fax interferes always with answer machine, had o disconnect it. Had expected more from HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a deal maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get the ink you have to join immediately upon purchase. Was not advised of that exact issue by Geek Squad during install. HP Smart would only approve 3 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months now it freezes up and i have to unplug it evey so often But i got the 2 year warranty so i will replace it soon

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for Crafting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP printers for a very long time and am happy with this one. It does exactly what I need it to and I do recommend the instant ink subscription as its so convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice but Not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the time it chokes in the printing, then I get about 5 or 6 pages with just a few lines printed. Very disappointed in this purchase and I buy only HP Printers!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP is up to our standard!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast printing.Ink cartridges easy to use. Great order system for the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy! This all-in-one works great for a small office. I also enjoyed the ink option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra money for the better printer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Printer but not very well designed and built. Lifespan is about 2 years. After I replaced two of these printers in about two years I upgraded to an HP 9139e HP OfficeJet All in One Printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy printer to match the lousy sales service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap pull-out paper drawer. Not easy to set up or use. Shopping at Best Buy was horrible. Had to scan code just to get in line for a salesperson. My salesperson was a holdover from the Christmas holidays. Knew nothing about printers. Old printer was much easier to use. Could stock the old one with both regular paper and 4X6 photo paper at same time. This one, you have to take out the paper and put in 4X6 photo paper. Don't like the printer and don't like shopping at Best Buy any more.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’re dissatisfied with your printer. I can easily understand why difficulty with paper tray usability and design as well as a poor retail experience would be an aggravating start to ownership. I want to help you have a better experience with the printer from here forward, though, so I’ll direct you to some resources aimed at meeting that goal.

      First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Basic printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer. A little slow on start up but does an adequate job. Menu is a little klutzy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    required HP Smart app is the WORST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal HP customer for many years. I never actually got to experience how well the printer worked. The required software, HP Smart is a complete nightmare. After countless failed attempts to complete the printer setup, on the 3rd day I gave up and bought another brand. Tried HP Support, and they only suggested waiting and trying again in 24 hours. I will NOT buy another HP printer. Everyone I spoke at the Best Buy store indicated they have heard this frequently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very disappointing that this printer is not compatible with Microsoft 7 only with latest Microsoft 10 or 11. You should emphasize and notify the potential customers of this fact. I have Microsoft 7. I now have to use my cell phone to function with this printer which is most inconvenient. Basically I can not use my computer to communicate with this printer. Especially Multiple scanning function does not work for this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My ink its said free for 1yrs but only one time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ink just one time I received they said free for 1yr i run out til Now noninck arrive i need to pay more money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    DON'T BUY THIS Printer unless you have IT Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is virtually identical to the printer it is replacing - a printer that i should not yet have had to replace. I give a very low rating because it STILL DOES NOT work for printing. there is NO HELP from HP. don't waste your time with that maddening chat bot. And now i literally have to hire someone to get it to print over wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bad, so sad!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible printer. It kept getting paper jammed and the parts literally fell apart when you tried to remove the jammed paper. Very disappointed in this hp product as my last printer was an hp and it was great. I had only had the product for 2 months to the day when I decided I could not deal with the jammed paper any longer and the website said it was only returnable for 2 weeks after the purchase of the item. I hope this is not true. If so, I will be shopping elsewhere in the future.

    No, I would not recommend this to a friend