Customer Ratings & Reviews
- Model:
- 5LJ23A#B1H
- SKU:
- 6335313
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8035e for its excellent print quality, ease of use, and compact size, finding it to be a convenient and efficient printer for home use. Positive feedback also highlights the printer's wireless capabilities and straightforward setup process. However, some users experienced challenges with the paper tray.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Paper tray
worst HP .... EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints .... (usually) ... wasting as much paper as possible. The paper is wrinkled 85% of the time. I've bought HP printers exclusively since the mid-1980's and while the last two identical printers had identical problems after a couple years of use, this one has disappointed straight from the box, and will probably be my last HP. Having to restart it after every paper jam (a frequent event) is annoying and time-consuming. I've given up trying to feed half pages through. I suspect most of my problems relate to the flimsy, closed system paper tray, If I hadn't just replaced all the ink cartridges (after a couple weeks of use) I would have returned it, despite anxiety attacks when there is no functioning printer in the house. The best thing I can say about it is that it is quiet (probably because it is so slow).
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly for you. It’s no surprise you’re so frustrated, considering you’ve endured frequent paper jams that cost you ink and paper and raised your anxiety level. I want to help you remedy this situation, so I’ll suggest some resources I hope will make that happen.
First, if you’ve not done so already, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06262856
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
If the problem persists, I suggest you contact us directly so we can help you assess the situation and see what can be done. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Very good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup Easy to use Fax machine not interfering with the phone calls I just love it! I have purchased many all in one printers over the years and it looks like this one finally the one.
I would recommend this to a friendGreat printer, super value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use to work from home and the company-purchased printer died after 7 years. This little guy saved the day. In stock, easy setup, user-friendly and great value. We also joined the HP instant ink program.
I would recommend this to a friendGreat All-In-One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my previous HP Printer, but when it appeared the Print-head went bad this was the replacement I purchased. I am trying the HP "Instant Ink" service for the first time only because of the "Free 8 months of Ink"
I would recommend this to a friendGreat three in one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer came with ink plus I received the bonus ink within a week. I like that I do not have to worry with ordering ink as my printer will do that for me! All features work great.
I would recommend this to a friendSet up and use is extremely easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer itself is excellent the paper store is so thin and flimsy it gets stuck when you’re trying to pull it out it’s very hard to put it back in because that is an excellent
I would recommend this to a friendGreat printer for home or office use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one printer is awesome. Easy set up, color quality is beautiful, feeds well, is not loud when printing. the only draw back is it will not scan double sided pages. Other than than, LOVE this printer
I would recommend this to a friendHP printers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my HP printer. It's got amazing features and to top it off i have insta-ink service. They send me the ink straight to my home before my ink starts running out. I don't have to spend so much money on ink.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very easy to use I am truly excited for the quality and quick response that this all in one has. I greatly appreciate the updates as well thank you Best Buy.. I will surely pass it on to my friends and family
I would recommend this to a friendNice printer and good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer features. It was a bit confusing until I called for technical support for the scanner which needed new drivers and was directed to not try to scan from the printer but to scan from the desk top icon.
I would recommend this to a friendGreat Work-from-Home Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had no issues with our HP 8035 and all jobs have gone smoothly. The Instant Ink program is great and always keeps us ready to print. This was a great purchase for our new work-from-home setup.
I would recommend this to a friend- Pros mentioned:Print quality
Fast printing! Great copies! But thats about all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast printing! Great copies! But thats about all I can positively say about this very overpriced crappy printer. I thought from the reviews that this was a decent purchase but I regret my decision. I have had problems from day 1 when I first installed this printer.....I thought maybe it was user error but after removing and installing the print drivers (a few times) it still never worked correctly. I try to change the scanner from the glass scan to the paper feeder scan option but it still scans from the glass. I also tried scanning from my computer and it shows the scan went through successfully but when I go to view the document it states that the document is blank.... I haven't had this thing for a month yet and Best Buy refuses to exchange it. Horrible experience from start to finish....I do not recommend purchasing this product.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for taking the time to write a review and describe your experience thus far. While I’m glad you like certain aspects of your printer, including print speed and copy quality, I’m sorry to hear the scan function has given you so much trouble. I can easily understand why the difficult functionality you report and the unexplained blank documents after scanning would be a dreadful start to owning the device. I would love to help you remedy this situation, so I’ll provide some resources aimed at making that happen.
First, you might gain useful information from a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section:
- support.hp.com/us-en/document/ish_2275901-2074064-16
You can also visit a page on our support site that has diagnostic tools for various problems, including scanner issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old version of this printer for about 5 years but I just wanted upgrade it because it was old! So far it works great just like the old one.
I would recommend this to a friendNice home use printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP OfficeJet Pro 8035e Wireless All-In-One Inkjet Printer has performed well and has met my expectations.
I would recommend this to a friendNice Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old HP started to act up so iI dcided to just buy another HP. The price was a little bit more then IO wanted to spend but it has all the features I need and it come with free ink. So a win win as far as I am concerned.
I would recommend this to a friendVery good printer, but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer for the price is very good and does everything I need for my small home office work. The only complaint although minor is that it is a little noisy but not awful.
I would recommend this to a friendWant to be sure I understand how replace ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer and am trying to figure out how to use it well and be sure there is ink when needed. It would be good to have simple instructions somewhere for this.
I would recommend this to a friendVery functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer with some decent features. The ink looks like it will be a bit pricey, but that is pretty typical for all printers. Overall a good printer so far.
I would recommend this to a friendUnsung Hero!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 adults working from home and one high schooler our previous printer couldn’t handle the use! We are one month in and haven’t had one PRINTER MELTDOWN before an important meeting!
I would recommend this to a friendGreat printer for working from home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this printer for about a month. Love the fact that it does double sided printing automatically which is something that I use frequently. Good printer for the cost.
I would recommend this to a friend