Customer Ratings & Reviews
- Model:
- 5LJ23A#B1H
- SKU:
- 6335313
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8035e for its excellent print quality, ease of use, and compact size, finding it to be a convenient and efficient printer for home use. Positive feedback also highlights the printer's wireless capabilities and straightforward setup process. However, some users experienced challenges with the paper tray.
This summary was generated by AI based on customer reviews.
OfficeJet Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does exactly what I want it to do. It replaces a similar one and so I knew what I was getting and I'm not disappointed;
I would recommend this to a friendGreat all in one printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace my old HP. I like this one much better then the other one I had. I like that it is all in one and it comes with the ink. Great item so far.
I would recommend this to a friendTry it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although many changes in newly purchased items may seem daunting, the secret is to use the technology - and find that it works!
I would recommend this to a friendHP 8035 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been through many printers and this is the best one I’ve ever owned. The ink lasts longer, the connection to WiFi is easy, and it easily responds to all my devices.
I would recommend this to a friendDO NOT PURCHASE - HP Ink Recall
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase this product. I purchased this printer in August of 2020 and it has been impossible to find the ink cartridges ANYWHERE. After searching endlessly for replacement ink (not to mention how quickly each ink cartridge was drained and how expensive the cartridges are), I discovered that there has been a recall on the yellow and cyan ink cartridges. I have attempted to contact HP regarding the issue via the messenger option and the virtual assistant, both of which were completely not helpful or informative. They have "higher than normal call volume" when you get their phone number. This was the biggest waste of money and I'm very dissatisfied with this product and HP. As a company, they should offer replacement of the printer because it's pretty much worthless without being able to print color.
No, I would not recommend this to a friendczan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is working very well, but I would like someone to come to the house to verify the installation is correct and complete. I will contact Geek Squad for an appointment.
I would recommend this to a friendAlways Offline.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always offline, inks ran out very quick and so expensive to replace.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, DeeDee.
I’m sorry that your printer has gone offline so frequently, and that the ink cartridges ran out before you expected. I can certainly understand why that would be a frustrating combination. I want to help you resolve these issues, so I’ll provide some clarifying information and suggest some resources aimed at reaching that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/help/printer
Next, I can’t tell from your review how many pages you’ve gotten per set of cartridges or how that compares with their estimated page yields. That said, I’ll point out that some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. If you’ve used only the cartridges that came with the printer, this could explain what you’re seeing.
If you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 825 pages, while the regular size cartridges are expected to produce 300 to 315 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if you have further questions about ink use or believe a problem exists – or the offline issue persists – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer for the money. Smaller than my prior HP but has all the feature I need. A bit slow to startup but not an issue for me.
I would recommend this to a friendReplacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this after our last printer stopped printing color correctly. Easy exchange with geek squad. So for so good.
I would recommend this to a friendHP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great, however, it was supposed to come with 8 months of free ink and when I signed up, I was charged. Annoying!
I would recommend this to a friendGets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for a home based business. Only downside is even if you only want to print black and white, the color cartridges need to be full.
I would recommend this to a friend- Pros mentioned:Print quality
Print is good, but it keeps going offline.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print is fine, but it keeps going offline. I am having difficulty getting Geek Squad help with the virus present.
No, I would not recommend this to a friend This is a great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer easy to use. The best buy ink promotion probably will not be good for me in the long run. I will have to plan very carefully when it is stopped because the ink will cease that moment.
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to quickly print items in my classroom and it works great! The colors are bright and the ink cartridges seem to last a good amount of time. It was a simple set up and it is very easy to use.
I would recommend this to a friendBest all in 1!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful lightweight printer, scanner, and copier that does everything you need for a home office without taking up a ton of space.
I would recommend this to a friendNew printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was perfect for my needs. I was pleased they were able to order it since the shelves were bare.
I would recommend this to a friendGreat home office choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and start using- a big plus. It does everything we need quickly and efficiently. Double sided printing without a hitch and the color is good and even.
I would recommend this to a friendEasy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not at all tech savvy. Dislike having to get anything new and hook it up. Very easy for this "older" gal. Had no problems connecting it to my Mac and learning how to use it.
I would recommend this to a friendGreat printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a little larger than the one we had before but still fits nicely where we had it. Slightly more difficult because of where we have it to install the ink but it’s working well
I would recommend this to a friendNot always give option of printing on both sid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok for the price paid. Have limitation on the quantity of paper that could be load. Use more ink for page than other printers on his class.
No, I would not recommend this to a friend