Customer Ratings & Reviews
- Model:
- 5LJ23A#B1H
- SKU:
- 6335313
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8035e for its excellent print quality, ease of use, and compact size, finding it to be a convenient and efficient printer for home use. Positive feedback also highlights the printer's wireless capabilities and straightforward setup process. However, some users experienced challenges with the paper tray.
This summary was generated by AI based on customer reviews.
Stay away if you value your privacy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never write reviews, but this machine is a nightmare. In order to scan something from your printer and send it to your computer (using the wireless function), you are forced to sign-in and use HP Cloud services. Why? I'm guessing it's for their benefit - not ours. Spying on us, perhaps? HP claims you can scan without signing-in, but if you do a search you will see this is not true. There are many, many complaints about this issue. I'm returning this item to the store as soon as possible and will never again buy an HP product.
No, I would not recommend this to a friend- Cons mentioned:Paper tray
AWFUL.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer less than a month ago and have recently started using it. Paper get jammed in it constantly despite me following the directions to correct the issue. The paper tray doesn't fit flushing into the slide. The overall quality I've come to expect from HP is severely lacking with this device. Unfornately, the allowable return period has passed so I've wasted over $200 I'm stuck with a printer that I can't use.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has experienced frequent paper jams. It’s easy to understand why that would quickly become exasperating, especially considering you followed the measures recommended by HP to correct the problem and the retailer’s return period has ended. I would love to help you remedy the situation, so I’ll offer a resource and some information aimed at getting you there.
I can’t tell from your review why paper jams continue to occur with your printer, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends another year with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied and seems to be working well so far.
I would recommend this to a friendNice printer but connection issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer itself is great but it has been having issues being recognized. I often have to turn the power off then back on for the printer to be recognized by my Mac.
I would recommend this to a friendPrinter that prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit all my needs need I say more!!!!!!!!!!!!!!
I would recommend this to a friendMy Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was extremely hard to use. Why put a piece of plastic on the cartridge that you have to fight to break it off? Also the ink selection button is too small.
No, I would not recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price and dependability!
I would recommend this to a friend- Cons mentioned:Reliability
Unreliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working 2 months ago so glad I bought protection on it!!!! Had it 6 months before it stopped working !!!
No, I would not recommend this to a friend hp printer was very easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the way it automaticly prints on both sides
I would recommend this to a friendThank God it's Friday.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy enough to purchase, but getting it online was a pain. Two hours talking to customer support was not a pleasant experience.
No, I would not recommend this to a friendgood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this printer for a few weeks now and this is an OK printer, is a bit bulky and it takes too long to start printing, besides the connectivity is not the greatest, IVE SEEN BETTER
No, I would not recommend this to a friendAdequate Printer (nothing special)
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s adequate is the best thing I can say about this printer… It’d be great for 1/2 the price but it works ok and hasn’t caused me any problems
No, I would not recommend this to a friendMeh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is less user friendly than the HP printers that i have owned in the past. It is slower does not have all of the features of the earlier models.
No, I would not recommend this to a friendPurchased because of no other options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a floor model. The only reason I got it was they did not have any others in stock and were out of ink for my printer and I need a printer that day.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was replacing a printer that had a printer head problem. After some research we decided it might be best to buy new. This printer came out of the box seeming to be cheaply made and not substantial. With the first print, it has been squeaking and making noises. This is not what I expected with an HP printer. Extremely disappointed!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and that it’s making a squeaky noise. I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
First, I recommend that you visit a page on our support site that has diagnostic tools for various problems, including setup, cartridge and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-officejet-pro-8030-all-in-one-printer-series/24208734/model/24208735
If the noise continues, or there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Didn’t care for this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with this I returned it and bought a canon
No, I would not recommend this to a friendDoes not print Adobe PDF
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not print ADOBE pdf documents direct from computer. You have to go through the smart app
No, I would not recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not particularly user friendly. To scan something to your computer, there's an added step on your computer. I like my old all-in-one HP 8026 better.
No, I would not recommend this to a friendKeyboard is great so far. Mouse doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard i'd give a 4. it seems to work well but i'd hoped to get both a keyboard and mouse to use the same usb port but the mouse was DOA. tried everything i know to get it to work but its doesn't work all. replaced batteries, changed usb ports, pushed "connect" button multiple times, NOTHING. really bummed as i've had to use another USB port for another wireless mouse. keyboard is better than the one delivered from HP with my All in One but dang, you think they could make a mouse that worked
No, I would not recommend this to a friendDO NOT BUY THIS PRINTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the absolute worse. HP customer service is the absolute worse. I spent a good amount of money on this printer because I was led to believe that it would last. I have had this printer for only a little more than a year, used less than 30 times and already there are hardware issues at the fault of HP. I get a carriage jam error when there is in fact no jam or obstruction in the printer. It is also not an ink cartridge issue because all cartridges come from HP Instant Ink program which I will certainly be cancelling now. When calling customer service I was told they cannot help me and this issue can not be fixed. They told me I need to buy a whole new printer because this one is outside of the warranty period. There is no option for repair or replacement. It is ridiculous to have spent a large amount of money for a printer for it to break after only a year and minimal use. The worse customer service experience I have ever had. I will never purchase another HP product again.
No, I would not recommend this to a friend