Customer Ratings & Reviews

Love the ink can never run out with HP's refill program Works great

I needed something because of the new way of working from home.

This printer was not quite what I was expecting. I’m very familiar with printers as I’ve set dozens of them up throughout my life. I know HP to be a top brand in printers. I typically always lean towards business products because they seem to be more reliable than consumer ones. However, I wasn’t quite that impressed with this printer. My first impression of the printer was it feels kind of cheap. Not unusual for printers these days, but the plastic seems cheap and breakable and the parts don’t move that smoothly (Tray, extensions, printer cover). I know a percentage of the plastic is recycled which is great, but I feel like there could have been some better design and quality in it. Next, during the setup process after installing the ink which is straight forward, it wanted to print a test alignment page and then scan it to calibrate the headers. Well I made sure paper was in it and continued with the calibration. It acted like it printed but nothing came out, then it was asking for the next step to scan but I had nothing to scan. I had to reboot the printer and start the process over, this time it printed but it sucked up like 5 sheets of paper in the print. The print came out good except for the end of the paper printed on the other 4 sheets. Scanned and it said it was successful. The device is USB direct, Ethernet, or wireless connection which is nice for options. I used wifi as a temporary connection which I strongly dislike to use with printers as it always seems to cause problems at some point, but so far its working well. Scanned a document that came out nice. One thing I’m not a fan of is the interface. I’m more old school and like to install a software package where it installs the printer driver and any scanning software on your pc. Well here they have their own container of software. You can use your phone, tablet, or PC. I installed the HP software on my pc and it still didn’t add the printer to Windows, I had to go through a manual process to add it in Windows which may be a struggle or hassle for many people who aren’t that familiar with computers. HP seems to tout their software as all you need, but I’m not a fan of it. They have an option to open up their software, select “Print Documents” and it pops up a Window to find your files to print. No thanks, I like printing from inside my documents. The scanning seems okay. You can scan from the PC or directly from the printer, however their fancy software doesn’t setup Windows properly for it. If you can from the printer and I select my PC to scan to, Windows pops up options for WSD Scan Device. I select Scan from the list of 4 items, it scans, and then opens up my Libraries folder not knowing where the scan went. Not very good IMO. You can open up the HP Smart app on your PC to scan which works fine. You can preview, then save as pdf or jpg, and save, print, or share it. There are a lot of potential features such as cloud printing or printing from any device anywhere. Like I said, I’m more old school and like a straight forward printer that makes my life easy so I won’t be using much of the cloud features but I did try the scan and print feature from my iPhone while connected to wifi which was pretty nice. I was impressed it worked as well as it did. The printer also comes with an “8 months of ink”, which is basically a $40 prepaid card for their ink delivery service ($5/month for 100 pages Instant Ink plan) and appears to be an automatic process with your printer ordering it for you. Overall, I wasn’t a big fan of this printer initially because of the quality and it not appear to be working correctly at first with the printing but it has seemed to do better in the few days since. The print quality seems good and the scan quality seems decent. I’ll update the review once I’ve had more extended time to get a better experience with it.

Its good and very good offer that i found on the internet.

This printer works very well. I highly recommend this printer.

So far, it has worked as expected. I have not used all the features.

I loved my new printer It's awesome it works great!

If I hadn’t already pitched the box and we weren’t in the middle of a global pandemic, I would have returned it the day after I bought it. As it stands I’m about to smash it with a hammer in the backyard. It continuously disconnects from my laptops, require a non stop back and forth of signing on / off, turning on / off in an effort to re-establish a working connection. The doc feeder used for printing/scanning jams so often it’s effectively useless. This thing is a piece of garbage.

really good printer ... what espect thanks bbbbbbbb

Easy to set up and connect to wifi and other devices in the house.

Found it to be well built and works great with blue tooth from my lap top.

so far so good , hoping its true that the ink will last for 8 months.

Love printer style and beautiful LCD screen to select what you want to do!

So far so good. Hooked up to Wi-Fi and works good.

Staff was very helpful. I am very satisfied with my purchase.

Better printer than any previous HP that have owned

Works great! Never had an issue since I purchased it.

This printer rocks. If you need one to do everything this is the printer

Very convenient because it has all in one and it wasn’t expensive

Love Smart Print feature! The WiFi is great and love instant ink!