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Customer Ratings & Reviews

$159.99
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Comp. Value: $239.89

Customer reviews

Rating 4.2 out of 5 stars with 1107 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,107 reviews
  • Rated 1 out of 5 stars

    Worthless scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer worked well for about a month, and then has been nothing but an expensive paperweight. Originally, I was able to connect to my phone but never my laptop. After about a month or so, it disconnected from my phone and now will not connect to anything. I have tried customer service (not helpful) and troubleshooting but it is absolutely worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase of printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all of the work we need it to do. Smaller than our previous all in one printer. Very helpful support to set up the new printer. In store staff was very helpful also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small printer. Extremely easy to install and connect wirelessly to computer. The small display screen is easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic in setting up. Geek Squad could not help and gave me a phone number of HP customer service. I called them and had extreme difficulty in understanding them. Also disappointed in the quality of "HP Smart", the app interface for the printer. Slow and very unprofessional designed, especially compared to the Epson Printer I had previously

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some trouble getting it to print from my PC and my IPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to print. I have to restart it every now and then because I get a weird error message. Looks good once it does print. Don’t waste your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (two months) this printer is working well. It has everything two retired, home based people need in basic printing and scanning operations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, Printer it very difficult to operate. I have talked to customer support service on loading drivers to my computer and it still does not work correctly. Today I try scan and email my time card , it did work . My Hp printer i replace did not have these problem,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all good until it broke i have insurance but still it didnt last a year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No 3-months of ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine. Deserves 5 stars; however, the amount of ink represented was not true, and with minimal household printing, 2 Colors ran out within 4 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does The Trick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for at home, every day work and school printing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes works. Often will only print in black and white even though it set to print at color. My deskjet was better than this and half the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic guy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company really solid products. Everything in on store products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Office All in One Scanner Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. We highly recommend this efficient machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HO printers are one of the best printers on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey for printer listed above

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was quick to help me and purchase did not take long. He answered all my questions to my satisfaction. Very pleasant experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP products of over 30 years with no problems until now. I had an older printer that needed to be upgraded so I purchased a 8120e and was not able to connect it to my mobile device so I took that back and purchased a 9135 e and I'm still having the some issue. I called HP customer service and they were not able to resolve the problem stating that it was my internet. Being frustrated I started reading reviews and noticing that people were having the same issue that I was having which leads me to think it is a software issue. So if I cannot get this printer to work with my mobile devices I will have to return it and purchase another brand a printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good all in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched several different printers. Found this one to be the best for me as it performed well and included everything I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer is no better than a dot matrix!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow printing, ink quality not as good, fax only works in App, and you are charged for everything. Do not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Works just as needed, easy to set up use wirelessly.

    I would recommend this to a friend