Customer Ratings & Reviews

I bought the wrong printer and requested someone come and pick it up because I am disabled which is why I ordered it online to be delivered! I spoken with a woman who said someone would come and pick it up. NO ONE contacted me or came to pick it up! So here I am with a printer I have no use for.

Nice printer for the money. It doesn't set up as quickly as the manual indicates.

Great printer, if i had one gripe it be it doesnt scan front and back.

I love my printer havent had the time to use or view all the features but it my favorite

Great for the price including all features. Love all in all Wi-Fi

Bad printer. 2nd printer I gotten from Best buy. 1st one I took out of the store. 2nd bad printer I received I by truck. 1st one wouldn't print! 2nd one said it needed to adjust the alignment I push the button to align and it bagged 4 times and that was it. Haven't had time to take back to store! I'm sure they will try to give me another piece of junk!!!

Low quality with tons of software issues. This product is not build with physical or software quality mindset. I had used Brothers printer for 4+ years without any issues and this one has software issues such as low responsive UI, flaky wifi connectivity, resolution is diff on scan to USB vs scan to email or cloud. USB drive is at the back of the printer. How inconvenient design mindset. If the UI gives an error, then it will just freeze.

Great printer. Great customer service from the gentleman who took the time to go over our choices with us.

Great HP product! Different than previous printers re cartridges but looks like technology has improved.

Very performance I will for every student and office use

We own two of these. One for our small business and one for home. Love them and the instant ink!

Great printer, does everything I want it to do. The only down side is the ink is a little pricey.

Does HP make a functional printer? My previous HP printer uninstalled itself after every use. This one indicates it has completed tasks when it has done nothing. An expensive paperweight! And Geek Squad is not what it used to be. I waited over an hour for help installing this paper weight. Never got help. So, I installed it myself. It printed one test page and never printed anything every again!

Not impressed...will not let me print from my android phone..geek squad tech hung up on me after an hour of trying over the phone.

Good purchase but Carrie’s could of been bigger but I guess we’ll see

Installation was easy. Happy that the ink colors are individual cartridges.

Delay in processing print requests. Also make noise by the ink machine

Only 1 star because the software for this printer is AWFUL, absolutely AWFUL ! Need to download 2 apps to run this on a PC. 2 !! Have to add a PIN every time you want to adjust settings. The PIN is INSIDE the printer so need to go to printer, open 2 doors to get to it. Quick Start guide does not direct you to full Owners' Manual Have spent 4 hours on the phone (so far) with HP tech support to find out how to use basic functions. Can't print the pdf you just scanned/created Can't access a print queue to cancel the print job the printer works VERY SLOWLY to start any job, print, scan, copy, fax the fax machine functions are very limited ANY received fax can only be printed out or ignored (can't save directly it to the PC... wonder why I can only print .. hmmm... every time you open the app, go to to new tab in the app, HP wants to sell ink A good company gone bad

Great for an inexpensive printer. Print quality is outstanding. Excellent buy.

Nice and effecient printer! Love it! Going to get 2 more for the office