Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$298.19

Customer reviews

Rating 4.2 out of 5 stars with 1117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,117 reviews
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my HP Envy printer with this one. To be honest, I’m disappointed in this printer. One of the biggest factors is that you hav to manually change the settings when printing letter size (8 1/2 x 11) and photo size (4x6) paper and do not have dual drawers for different size papers as I did with my last printer. I was excited that it also had a featured to print Legal sized (8 1/2 x 14) paper, however, in using the copier, it does not copy onto legal size paper. Which is quite a disappointment. I’ve also noticed that it’s a little slower in printing than my last printer was. If I would’ve known these things before I bought the printer, I would not have bought it. So needless to say, I am disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works very well as I expect. I definitely buy the other products at the Best Buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction manual making it extremely hard to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter’s new printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been very dependable. My granddaughter uses it for her university assignments and gets great quality documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Once Installed It Works Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a very nice replacement for our old HP3600 that finally died after 10+ years of use. It provides the print/scan/copy utilities that we need. But be advised the installation was a mind numbing and it took over 2 hours! It did finally install however and is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wireless printer! It fits perfectly in my business corner. It has everything I neef to run my business with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't set my office jet pro up yet but I know I will love it. I loved what I read about it in the store and can't wait to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer, fast and easy to us, the display helps on the work yo are doing, scanning or making a copy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a printer that will fit my needs in terms of personal and professional and this product definitely does it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP printer for retirement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my HP 8600 jet pro printer with this one. I am retired so my needs were printing have decreased. Easy to set up. Prints well and I'm very happy with his purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new printer. It is convenient and yser-friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for value and performance easy to use and very economical. Our third HD printer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ‼️TRASH. DO NOT BUY‼️

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‼️DO NOT BUY. Read the other 1 star reviews. Trust them. This printer is absolutely garbage. It never connects to my HP Laptop. I can only print with it from my iPhone and even then it takes 6 minutes to print 3 pages on basic black and white quality. It's garbage. HP printers used to be excellent. Now they're trash. I'm switching to brothers printers. They're more expensive but are better working machines that actually obey commands immediately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    H P Printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well, but uses way too much ink. Was told it had two years worth of ink in it when I bought it but was out of black ink before I’d had it for a month. Bought more and before I did my next printing, I got a warning that one of the colors was low. It uses a ridiculous amount of ink, and for very little printing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    E

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good printer so far. Had an HP7520 before this….doesn’t seem as sturdy, heavy duty as that one. Good for the amount paid. Handles normal, every day printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Promter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the way it prints on two sides at once She loves receiving the ink automatically through the mail

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Run, not walk away from this model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and I have to say it is the worst printer I've ever owned and I've owned printers for my pc since the 90's. The on-off button is horribly quirky. Sometimes it works, sometimes not. Printing is haphazard in quality. It can print nicely for awhile, then suddenly ink streaks appear. Then it can print ok for awhile again. And I linked it to my computer via direct cable connection and it takes a long, long time to get ready to print. No better with WIFI. Total waste of money and it wasn't cheap.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and we love it, make out life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to set up easy to transfer my instant ink account from the old HP printer to the new one Would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer out of my last three ! Prints all pictures w ith true color w

    I would recommend this to a friend