Customer Ratings & Reviews

I need an easy to use printer and scanner and this met my needs.

It was easy to set up non- wireless. Has not failed me.

Great home printer. It was easy to set up and use.

Quality is good, reliability would recommend, dependability

So far so good. HP products always impress. Very happy

Took a little longer to hook up than I thought, but maybe part of that was me Haven’t used it, the printer, yo it’s fullest capacity but happy so far.

I like this printer! It wasn’t to hard to set up I do like

Hp quality is top in my opinion. The salesman was knowledgeable

Good quality for the price. Filled the need for home office

This is my 4th HP printer. The last was 8 years ago. I could get cheaper, but none equal the simplicity of the HP App and the use.

Very good yet a little slow and and a little noisy. Other than that it is all that I hoped for. I would recommend it for any first time buyers.

Bought this to replace my trusty older model HP printer. It was 15 years old and finally wore out. This new HP is a a major upgrade in form, fit and function.

The print quality is perfect and the time to print is fast.

Very happy with this printer thus far. Just purchased so time will tell. As of now works perfect, easy set up and easy to use.

I went back and forth on ordering this printer based on other reviews. Its reviews weren’t any worse than every other printer I looked at and the good did outweigh the bad. Well, listen to the reviews. It doesn’t stay connected. It will only print 1/3 of the document if it prints at all. You can’t get in touch with tech support for HP. There’s no number to call, you have do fill out a page online to connect but then it just sits there. I constantly have to restart or reinstall. I am ready to trash this printer and just be out the money.

Printer is rather big. I constantly have to reboot it inorder for it to do wireless printing. I would have returned it, but I was 4 day pass the return by date.

I would havw liked to have gotten a manual with this printer. I'm sure I don't know all the features this printer nor do I know how to use them.

I regret this purchase and may return it. Initial set up took over 3 hours, trying to download apps and following set up directions online which are confusing. HP AI support is a joke. I'm working with Geek Squad now as scan and fax functions still not working. Print quality is good. Machine is very noisy.

The quality is much less than the HP 8610 that it replaced. Also, had problems with connecting to desk top.

The instructions that came with the printer did not explain all of the details that are needed to use all the printer’s aspects. I was informed that the only way I could scan a document to my computer was to download an App. I have been able to do that with every other HP printer I have had, but not this one. I also had to increase the quality of the print to get a reasonable readable document. That just involves using more ink. Not good!