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$298.28

Customer reviews

Rating 4.2 out of 5 stars with 1118 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,118 reviews
  • Rated 2 out of 5 stars

    Slow Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is super slow. The document feeder cannot print double sided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad software no solution couldn't get it to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    so so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just ok alot of issues with wifi and set up print quality good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't know why you would want a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did not ever work. I had Geek squad work with me and they were unable to fix. I said that the ink was not there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No info given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noboby saud i have a limites amount of time to get free unk and i missed it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech dummie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the printer to pull in letter size paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kegmeister,

      Apologies for the bad experience.
      We'll like to help. Here's a some tips for using Fax:

      Receive a fax
      You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes
      manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming
      calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default
      Rings to Answer setting is two rings).
      If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
      reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature,
      the printer prints the fax on two pages.

      More information can be found in the User Guide:
      https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf
      Fax section is on page 43/137.

      For more resources on this printer:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Rep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RuthP,

      Apologies for the bad experience.
      We'll like to help. Here's a detailed unboxing & setup video:

      https://www.youtube.com/watch?v=ml7gulfuDGg

      For more help resources on the printer model, the following videos will be useful:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return ed. HP is not built good anymore. Bought different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are not that knowledgeable need more help at the Roanoke Virginia store. There is not enough help there at the store so I’m employers are nice some not very unorganized.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk printer waste of money, buyer beware, total crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product has known problem by HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has a known problem by HP. Spent 7 hrs over 3 days with HP Tech and they could not get it to work properly. Returned to BB and purchased Epson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad machine, avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful machine. Top of the line HP Home All-in-One. Sounded like gears mashing when it printed. Contacted Tech Support, no help there. Took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not laser sales person did not help me and was not knowledgeable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Office Jet Pro 8130e series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is terrible I bought this printer 4 months ago and it is going bad always having to call the geek squad to fix it would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer will constantly tell you it is out of paper, no matter how much or little papaer you have in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP PRINTER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst HP PRINTER. THOUGHT THE UPGRADE WOULD BE IMPROVEMENT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Hard to use. Worst primter ever. Would never buy another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Three printers i purchased from best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the printer. Never got it up and running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return printer. Could not get the printer jam error to clear. Tried all HP suggestions and was told to return for exchange or credit.

    No, I would not recommend this to a friend