Customer Ratings & Reviews

Great printer. Purchased for small business use. Very easy to set up and was able to connect computers and phones wirelessly via HP Smart app. Fast and great quality printing. Color is on point and crisp. I highly recommend for small businesses, students and home use. I would certainly purchase this again.

does its job well a lot better than the one i had before

I am very happy with my new printer. Easy ti set up and to use. Prints great.

Being a Total member the price was great and the product is fantastic Easy set up, quiet and love the wireless

Prints with high quality and it is a simple setup with cartridges that are just a snap to work with.

Good machine for home use. Had a little trouble getting it to connect wirelessly, but seems to work most of the time. Only issue is that it doesn't reduce or enlarge, a feature I should have specifically checked before purchase. Like the option for instant ink.

This is the only printer I will ever buy as long as it is still available. I've never had any problems with it and it prints out pictures and regular documents, as well, with precision and looks great on the paper.

Easy to setup......................................

I replaced my HP 8600 jet pro printer with this one. I am retired so my needs were printing have decreased. Easy to set up. Prints well and I'm very happy with his purchase

Great Printer i use it alot for my daily work tasks definitely comes in handy

I love the two sided printing feature. It was easy to install.

Great copier. Good price. Easy to use and excellent copies.

OK for printing. Poor for copying. Copy start button very small, not clearly labeled, in corner of very small display screen. Could not copy using the bed, only the doc feeder. Alert notification screen (often saying no alerts found) hangs up the menu, job.

The printer works very well as I expect. I definitely buy the other products at the Best Buy again

Purchased this printer to replace my previous HP printer. This newer HP printer is the most frustrating thing I have EVER owned. As stated in previous reviews, the printer will not stay connected to WIFI. I am constantly reseting my router, reseting the modem, unplugging and re-plugging the wires... it is extremely frustrating when I would like to simply print a Word document quickly. It is still under warranty so I have spent countless hours with the customer service reps attempting to troubleshoot and it will print for a day, then it disconnects again :_( I have switched from wireless to connecting via ethernet but it has the same issue. Customer service has sent me a replacement printer and I still have the same problems. To any tech wizards reading this, I am not accepting user error as an excuse. It should not be this difficult to print. It is a printer, that is used simply for printing children's worksheets. Nothing extravagant. The printer should be plug and play. I should not have to change my internet frequency, reset devices constantly, unplug device, reset factory settings.... it has been beyond frustrating. If you made it to the end of this rant, thank you for listening to me vent BUT heed my warning, save yourself the frustration. This printer is too expensive to have so many connectivity issues.

Still have problem connecting and printing from my computer

I am enjoying my new printer. It is convenient and yser-friendly!

I meeeaaannn…it’s HP! The King of Home Printers! GREAT printer - GREAT print quality! Got it on sale. I previously had the one below it, and the print quality was garbage. Was able to exchange it easy-peasy though. A big con is pretty much being forced into the subscription plan with the enticement of free ink for a few months.

Works great. Love doublesided printing to save paper. Storage tray under makes this more compact. Free ink trial is an extra bonus. Fax scan copy ...it does everything

This printer came highly recommended, but I'm not sure why. It has regular connectivity issues; it is incredibly slow to start up/print (I'm not sure what it is doing in the many movements with which it seems to be engaged); it doesn't have good multi-copy functions, etc.