Customer Ratings & Reviews

So far my new printer is working out great. The Geek was a big help in setting it up.

Very similar to my previous printer. I was told it would be faster but that's not the case. Sometimes it seems like it won't print my document so I walk away and wait for it to print. sometimes it goes offline, odd since the router is right next to it.

Good printer overall, except scanner is not crisp in saved pdf. My older HP printer this replaced did a better job.

Great printer. Purchased for small business use. Very easy to set up and was able to connect computers and phones wirelessly via HP Smart app. Fast and great quality printing. Color is on point and crisp. I highly recommend for small businesses, students and home use. I would certainly purchase this again.

Quiet and meets our needs. It does seem to process the print job slowly before actual printing begins.

Definitely like this one but ink Definitely runs out fast but i like it.

I am very happy with my new printer. Easy ti set up and to use. Prints great.

Being a Total member the price was great and the product is fantastic Easy set up, quiet and love the wireless

Prints with high quality and it is a simple setup with cartridges that are just a snap to work with.

does its job well a lot better than the one i had before

This is the only printer I will ever buy as long as it is still available. I've never had any problems with it and it prints out pictures and regular documents, as well, with precision and looks great on the paper.

Good machine for home use. Had a little trouble getting it to connect wirelessly, but seems to work most of the time. Only issue is that it doesn't reduce or enlarge, a feature I should have specifically checked before purchase. Like the option for instant ink.

Great copier. Good price. Easy to use and excellent copies.

Easy to setup......................................

I replaced my HP 8600 jet pro printer with this one. I am retired so my needs were printing have decreased. Easy to set up. Prints well and I'm very happy with his purchase

Great Printer i use it alot for my daily work tasks definitely comes in handy

The printer works very well as I expect. I definitely buy the other products at the Best Buy again

OK for printing. Poor for copying. Copy start button very small, not clearly labeled, in corner of very small display screen. Could not copy using the bed, only the doc feeder. Alert notification screen (often saying no alerts found) hangs up the menu, job.

Purchased this printer to replace my previous HP printer. This newer HP printer is the most frustrating thing I have EVER owned. As stated in previous reviews, the printer will not stay connected to WIFI. I am constantly reseting my router, reseting the modem, unplugging and re-plugging the wires... it is extremely frustrating when I would like to simply print a Word document quickly. It is still under warranty so I have spent countless hours with the customer service reps attempting to troubleshoot and it will print for a day, then it disconnects again :_( I have switched from wireless to connecting via ethernet but it has the same issue. Customer service has sent me a replacement printer and I still have the same problems. To any tech wizards reading this, I am not accepting user error as an excuse. It should not be this difficult to print. It is a printer, that is used simply for printing children's worksheets. Nothing extravagant. The printer should be plug and play. I should not have to change my internet frequency, reset devices constantly, unplug device, reset factory settings.... it has been beyond frustrating. If you made it to the end of this rant, thank you for listening to me vent BUT heed my warning, save yourself the frustration. This printer is too expensive to have so many connectivity issues.

Still have problem connecting and printing from my computer