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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the superb print quality, ease of use, and overall performance of the product. They also appreciate its easy setup, suitable size for a home office, quiet operation, and various features. However, a notable concern among customers is frequent connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,228 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality in printing! Easy to use to get the copies you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, The scanner and printing capabilities are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HP Office Jet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is super easy to work with. It's functions meet my needs.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    It does what its designed to do, but...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice all in one printer from HP. It does what it's supposed to do and it does it pretty well. It prints, it scans, and it faxes. Personally, I don't use a fax machine so unfortunately I can't give any feedback on the fax portion. The printer is fairly large but not any larger than your standard all in one printer. One thing I did notice that I wasn't particularly impressed with, was the printer catch that your paper slides on to when finished must be manually pulled out. My previous printer, also an HP, automatically extended this to catch the paper if it was pushed in. This was a handy feature because by default, keep the paper catch closed. With this printer, I have to manually extend it or else my paper ends up on the ground. The general setup of unboxing and plugging the printer in is pretty straightforward and HP made it pretty easy with basic setup documentation included. I attempted to use the IOS app to set up the printer once it was unboxed and it was quite a big failure. I kept receiving an error message within the app stating “we’re sorry, something went wrong”. I factory reset the printer 2 or 3 times and could not get around this. I ended up having to set it up via the Windows desktop application and didn't have any problems at all. I can't speak for anyone but myself but it would appear the IOS app is not the best route to take for the setup. That being said, once the setup was complete, the IOS app saw the printer and had no issues printing to the printer. This printer comes with the HP+ feature which allows you to print from anywhere without needing to be on your local network. This is a great feature and I do see how this could be very useful for some people who need to print while on the go. This also comes with the 3 months of ink subscription for free. If you don't want to continue the subscription, just make sure you cancel. The scan to PC function requires additional software/driver install that you can download from the HP website. It's called HP Universal Scan Software. I use the scan to pc feature often so if you need it, just install the software and follow the prompts. I'm not impressed with the noise level of this printer. It's actually quite obnoxious after it prints. It runs through several cycles of rollers rolling and it's quite loud and annoying. I think it may be self cleaning but I find this annoying after every print job. Overall it's a decent all in one printer. It does what it's designed to do. But there are a few things I dislike as stated above, the manual paper catch tray, the noisy operation, and the IOS app setup failure. I'm not sure I would recommend this particular model to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Good deal, Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Very easy to set up, high quality printing and fast copying. Also appreciated very fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP OfficeJet pro 8135E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine I’ve had the 9025 HP OfficeJet pro for many years or at least this model in different model numbers. Still trying this out so far so good. The printing is good and And seems to be as quiet or workable as my 9025, maybe a little slower, but I’m trying not to work as much. It gets a job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Recommend this printer to anyone. Thoroughly enjoy how convenient it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer workhorse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Already ran through 3 teams of paper and this printer just keeps on spitting my pages out flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, top scan tray feature not so much.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and works well. I am able to print on my cell phone and away from home where the printer is based. The scan feature works well if your scanning a single document and not using the self feed system on top. The top loading jams quite frequently and I cant say with confidence that I would use it again and depend on it. Placing a single document on the glass works well though. The prints come out clean and it is great for that and it was a big improvement in comparison to our old printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Prints well, but loses internet connection sometimes. Not a big deal but a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP makes a great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP, switched to an Epson EcoTank, I had to switch back to the HP. The ability to e-mail the printer, the app to print, the features like ID card scan. It's just a great printer. I do not use Insta Ink and I don't love that it uses cartridges, but this HP printer and the prior HP printer are so user friendly and helpful. An absolute great printer for home users.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.i am enjoying it.i have no regret.very simple to set up and use.The copies are sharp.it worth its price .its a good quality and excellent device.i will recommend it millions of times because it is a good product and its durable.its has a good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and connection to laptop and phone. Quality is good and very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Ink dried, stopped printing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, worked for awhile but stopped printing. I think the ink got dry or something but seemed like it shouldn’t have so quickly. Best Buy made the return easy and I got a different HP I liked and haven’t had an issue since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so far! Meets all of my needs, prints clearly and makes good copies. Didn’t take long to set up and installing the ink was a breeze. It’s just the right size, fits nicely on my desk without taking up too much space. Would recommend for someone looking to upgrade or replace an older printer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality computer perfect for my work office. Easy to set up especially with the help of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Reliable Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. Printing is clear. It is relatively quiet. It is easy to use. It is sold at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printing and convenient size but difficult to connect to computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prints well and quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took longer than expected, however, when it finally was completed, everything worked well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Works perfect and extremely easy/fast set up for wireless use. Wonderful product!

    I would recommend this to a friend