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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Officejet Pro 8610's print quality, ease of use, and wireless functionality. Many appreciate its ease of setup and the inclusion of fax and scanning capabilities. However, some find the printer to be large, and a few note that it can be somewhat noisy during operation. Overall, the positive feedback on key features outweighs the negative comments regarding size and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 4,629 reviews
  • Rated 3 out of 5 stars

    HP is one of my favorites brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is usually a great brand specially for Printers All in One wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer does what it supposed to do , pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Just Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale for only 99.99 although large this printer is everything we wanted. Easy to download the drivers off the web and set things up with all your computers easily. Prints great, easy to scan as well. WOuld definately say this is a bargain for the functions you get and perfornance. A little big in size so be aware of dimensions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    print head defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For one year while it was still under warranty it was a great printer. As soon as the warranty was up, it started acting up, until finally it stopped printing. As recommended by the HP site to fix the problem, we bought new HP ink cartridges and installed them. This did not work. We tried resetting the printer using the recommended procedure. This did not work. Now we find out that the print head needs to be replaced for a cost of $150. I only paid $70 for the printer, not to mention the cost of the new ink cartridges. From what I have read, this must be a common problem with this printer. This was my third HP printer each having its own problems and I am totally against buying another HP printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good all in one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need, but the ink is a bit pricey.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paper Tray is broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper Tray i broken. This cause constant paper jams.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uses too much ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great but then things went rapidly downhill. Why? Because within a month the ink completely ran out in the black cartridge. Replacement cartridges cost more than the actual machine! And I don't print a lot!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slower then advertised, keeps requesting updates and if you don't do them right the if prevent you from doing anything. Then you have to down load atuff for. It to work. hp customer service has been no help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Far better then my old printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer was a non-HP product. I had issue with that old printer right from the get-go. After it finally broke down on me, I decided to go back to HP. Best Buy had a deal going on for this printer, so I decided to pick this up. The only immediate problem is its bulky size and the tiny little screen. It takes up quite a bit of room, so be ready to loose some space on your table/desk. The setup was extremely easy, but you do have to be careful that the caps lock is off. I managed to get the printer connected to my wifi network in around five minutes. The best thing about it is that I am able to print from all of my Apple devices, as well as PC computers. As far as printing pictures goes, this printer does a decent job at it. This is more of a small office all-in-one printer, so if you're in need of something that will provide great oicture quality, I would advise against it. This is not to say that the picture quality is terrible because it's not, but it's not the best. So far, I have had the printer for a few months without any issues. I'm glad I went back to HP printers. I would definitely recommend this printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer primarily to print photos. I was not impressed. It left streaks or lines on each photo that I printed. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Best Printer on the Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and it has no equal. When running on HP Advanced paper or Brochure paper the color and photo quality beats most laser printers and it does it at 3.3 cents per page on the Instant Ink Program. Thats 3.3 cents for full color, full bleed, 100% coverage 8 1/2x11 pages. No printer can match that. plus at 19 pages a minute its fast. Prints from my phone or tablet no matter where I am in the world as long as I have wifi. Whats not to love. It will be the last home business printer you will buy for the next 5 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Print quality is just awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store HP rep told me that this was the best HP could offer as far as print quality goes. I took it home, and the first print I made I could EASILY see the individual ink dots on the paper in the yellow/orange color range and even in the green to some extent. The edges were not sharp either. It's just not the right printer if you're looking for high detail, high quality printing. It'd probably be fine for churning out invoices or something, but that wasn't what I was after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this maybe a handful of times. Changed the cartridges and it didn’t work. I called HP to help troubleshoot. They said it was defective and the best they could do was offer a bad discount on a newer HP printer. So frustrated. I didn’t even get enough usage to pay for itself. Poor quality. Total rip off. HP finds new ways to take your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try, try, try again?????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one wouldn't work. The 2nd one partially works. Since these are now discontinued I may have to try, try, try again with another model!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Bare Bones Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 8610 printer is very affordable... and BIG. I'm assuming they just use the same housing for a lot of their printers. * Print Envelopes? Sure. Just UNLOAD your paper tray and add the envelope. * Duplex Printing? Yep. * Duplex Scanning? Yep... if you reload the paper manually. * Manual Feed? Just try to find a clear answer on this... no, let me save you the trouble... NO MANUAL FEED (see Print Envelopes above) Print quality is great, It does what it does, very well. I wish some of these issues were addressed in the HP documentation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    printer might be okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer prints ok is fast HP support is oxymoron totally worthless so bad will never buy another HP product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was OK at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased printer for less than 30 days & broke had to return & purchase different printer. It kept saying saying door was open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good wireless printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hope this one lasts longer than the last one we bought from best buy that one only lasted 18 months was told to throw it away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looked easy in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can print wireless from my phone but can't print from the computer. The user manual was one page that says hit start. Computer keeps saying printer is offline but printer says connected. I wish I had not been talked into this printer by the sales rep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing. I have had 4 HP printers in the last year and this is the best so far. It is extremely fast for powerpoints, even doublesided. Plus this printer is eligible for the HP Ink, which is by far one of the best programs offered. It is perfect for a person who is constantly printing powerpoints and assignments but has no time to go get Ink from a store. This printer may be a little more than you wanted to pay but in the long run this printer will save you time and effort. Bonus: Ipad/Iphone/Ipod printing, document feeder, and very large paper tray (somewhere around 175 sheets)

    I would recommend this to a friend
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