Customer Ratings & Reviews
- Model:
- M9L66A#B1H
- SKU:
- 4973102
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the OfficeJet Pro 8710's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the wireless functionality and the reasonable price point for the features offered. While some find the printer's size to be a minor drawback, the positive feedback on its reliability and overall functionality outweighs this concern.
This summary was generated by AI based on customer reviews.
Over all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product so far has met my expectations and requirements. So convenient to be able to use multiple media sources and not have to be "plugged in".
I would recommend this to a friendGood printer, hard set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. The set up was very difficult. Had to contact hp and have them do it. All do to the instant ink program, other than that good printer.
I would recommend this to a friendExcellent Product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This All-in-One is so much better and more versatile than I expected. I use it for everything.
I would recommend this to a friendWorks good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is some times it goes to sleep and when I try to print I have to go turn it on but it may be a issue with my router
I would recommend this to a friend- Pros mentioned:Print quality
Good but...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good printer, reliable but.... the cost of the cartridge is crazy.
No, I would not recommend this to a friend Hp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please make sure you follow the set up directions slowly and methodically. One false move may make yourself an extremely hourly experience or day.
I would recommend this to a friendI have no doubt it will be GREAT ! ! ! !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY is my only stop for all my electronics ....photo ... office...entertainment equipment...................
I would recommend this to a friendmeets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an inexpensive printer for printing coupons, emails, recipes....stuff like that. This met my needs. Prints pictures too but not top quality.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this printer. So far so good. All seems well. But I bought the extended policy for the warranty
I would recommend this to a friendAs Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always preferred HP printers and this one is no disappointment. It was easy to set up and has performed well.
I would recommend this to a friendAwesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the new device, but I wish it did a bit more and it took a little to get it connected to the internet
I would recommend this to a friendNot highly impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the 8600 models of the HP All In One Printers were much more user friendly than this 8700 printer. I give it an ok rating.
No, I would not recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new printer/copier/scanner after our old one died. This one gives us all the common features we use.
I would recommend this to a friendNice printer for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer for home use. Has a lot of extras that come in handy and did not have to pay extra for those extras in comparison with other printers.
I would recommend this to a friendIndependent Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very happy with my purchase and love the fact that I can get Instant ink with this printer!
I would recommend this to a friendCopy and Fax features don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this HP Office Jet 8710 less than a month ago, paid to have it installed,but shortly after this,when I tried to send a fax, it wouldn't work and the copy feature wouldn't work either. I had someone from Geek Squad come out, they got it running properly, but then about 10 days later, the same problem started. I got another Geek Squad guy come out, he got it going ok, but shortly after he left, the copy feature wouldn't work. He even told me if it did happen again, he recommended I return it. So, since I needed the printer for scanning and e-mailing purposes for the business, I will wait until the weekend to return this. I will plan on having someone from Geek Squad come to install the new one, as things are not as easy as they once were for me to set it up myself, yet I was told I would still be charged $99.99 for this. The thing about turning it off and then back on again isn't working and no one should have to do that anyway.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Northpoint,
I would be happy to help you with your fax and copy features. I understand you have the 8710 and cannot copy or fax, but are you able to scan? Perhaps the issue is the scanner bulb. This is the troubleshooting document for if you are unable to send fax: http://support.hp.com/us-en/document/c02891758 , but you might also consider the power source. Maybe the bulb is not getting enough power to function. Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in. Also, even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector ( http://support.hp.com/us-en/document/c00597016 ).
* In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector < This is not limited to Laserjet printers.
If you require further assistance, feel free to reach out to our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
I hope this helps, cheers.
Lisa.
I work on behalf of HP.
Perfect for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer strictly for home use, and while the quality is fine, it does tend to be on the slow side. Would not recommend for office use.
I would recommend this to a friendBest Color Printer I ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Color Printer I ever had. The price was very reasonable and the free same day delivery was exceptional
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was on sale and half price. I got a great printer at a great price. It was easy to set up and works well.
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Got it for school and havent encountered any problems. Ink won't get used up quick.
I would recommend this to a friend