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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,593 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top printer on the market. Setup was easy and prints great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Good printer for small print jobs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the Smart Task program is very helpful. Good sized paper tray. Fast printing! Mechanics have been squeaky from day one. Front/back scanning gets jammed easily. Good printer for small print jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great product, I can print from anywhere. Some times I see things that are really intriguing to me and I usually forget about it By the time I get home. Here I can literally print from anywhere I have service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not close to the quality of my older HP 8620

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an HP 8620 all in one that had served me faithfully for over 15 years. I was shocked by how much quality had been taken out of the build, from the paper tray to the overall frame. I almost tore off the front panel because I thought it was protective cardboard wrap. I guess that as long as the electronics and printing mechanisms have not been degraded it’ll work out fine, but I sure was disappointed with the bill quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t think you’re getting free ink!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it & I would buy again. The reason for 3 stars is HP is very misleading with the 6 months free ink promotion that they have printed on the box. This was definitely one of the deciding factors & good luck signing up… the website requires a cod & it is nowhere to be found. I checked every piece of paper. They obviously do this to real you in for the purchase & then they don’t have to deliver. It’s an extremely crooked move. Best Buy obviously supports it, since they sell it. Nice printer, dishonest marketing tactic to reel you in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful printer. We love it! Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what is suppose to do so far, very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and easy to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Officejet Pro 9015E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer works great and it was easy to set up with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer but has difficult time using the app to get set up. Has even more difficult time connecting my kids Android devices to print. The app is not very reliable or intuitive. I like the automatic ink shipments so far. They just show up in the Mail when your printer decides that it needs them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    5 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was so easy and had no problems for the 1st 100 pages or so. Now I'm having problems with paper jambs and it is less than 2-months old. In addition, the scan feature is so slow. compared to what I was accustomed to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home office functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a solid printer. Took some effort to get the software suite working. Enrolled in the HP Instant Ink but not sure how that will work out. If you stop the subscription the fine print says they disable the printer remotely until you buy your own HP cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gets the job done...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a great job and the set up was a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great printing speed as we as very little noise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a great price. Already received the free ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain Awesome best ever bought nothing else to compare with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up. Small footprint. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer set-up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, easy to set-up, very compatible with my computer,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer for the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home printer! Definitely recommend. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a great price!!! Highly recommend!

    I would recommend this to a friend