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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,593 reviews
  • Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could saw more, but I could not get it connected to my computer and the Geek Squad is coming out on Wednesday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping it keeps working!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working fine. Not as impressed with build heft as the Office Jet 8600 Plus it is replacing that lasted 10 years. Seems to print just fine right now. Interested in logjevity.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Finally found a printer that works wirelessly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's home business, but I'm using it as much or more than she does. Prints effortlessly from my laptop upstairs. I've also used it to print photographs and the quality is quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only All-in-One I've Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Hp printer for all of my professional life. It's a little work horse for the home office. Hp makes a great all-in-one - hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Does everything advertised and is quick to respond. It is a little loud when processing paper and starting to print. But if that doesn’t bother you, it’s the perfect printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for the office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a excellent purchase for my home office and it connectivity to my phone and our computer has been flawless. I’d highly recommend anyone buying this if they look at this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to use, great for home office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically buy HP printers based on ease-of-use, and this device is no exception! Working great so far - easy to setup, app/software makes connecting with projects super simple. Great color, ink quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer For Our Home Offices And Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color printer and scannner for our home offices and our personal use. Extremely easy wireless setup and handy HP Instant Ink program. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Lenovo printer that went out in a year so I searched for a new one and found this HP and it had great reviews. I love it so far. I also got the automatic ink shipment refill. so convenient. I highly recommend this printer and ink replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    DONT BUY INSTANT INK SUBSCRIPTION

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little machine for light-mid duty use for home office. I highly recommended it. But DO NOT purchase the HP instant ink subscription. I did and got replacement cartridges from HP. They will remotely disable the ink cartridges if you cancel the subscription. I upgraded to an HP color laser jet and went to cancel the ink subscription for the HP 9015. I was going to sell it, but found out that the ink cartridges, even though almost full, will be disabled by HP once I cancel the instant ink subscription. What a rip off and a real racket!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but low expectations on useful life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely cheaper components than older printers including the print cartridge trolley - I can see that breaking prematurely...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My colored printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working as it should. It took me a while to get what I actually wanted. And those guys at best buy were patient with me. I am enjoying my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this printer, but I’m a little concerned about ink cartridges. You push them in but when I close the cover, one ore more sometimes pop out and I have to push back in multiple times until they all finally stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST HP PRINTER THAT I HAVE HAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP Photo all in one printer finally failed. So I researched and found this office jet pro at best buy. Looked at the one just below this and found that this fit my needs better, even though a little more costly. Easiest setup ever..The printer did all the work all I had to do was set back , watch and agree to each task. Got on my secure wifi and all. Then I discovered that a 300 page ink supply for four months was included. AND a new supply arrived before I had even got going. took back all my old ink that was not opened and actually saved money. best printer ever so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision to buy this product. I had purchased another printer earlier in the year and though it was nice, the colors didn't come alive as I wanted them to. With this product, the color is what I like to see from a printer.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Printer is ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, consistently has issues with paper jams and shuts down. This has been replaced twice now under warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup connecting to wifi and computer. Wish it was a bit smaller and didnt feel like I was going to break the paper catching tray. Otherwise I am quite happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive printer and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of HP printers. I love them. This model does it all. Very pleased that I was able to obtain this particular model during this time because so many things are difficult to get. Best Buy came through for me on two difficult to obtain items. Very fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old Canon printer that would not stay connected to Wi-Fi. Features are easy to use. It was very easy to connect to Wi-Fi and I have not had any issues with it. Like the Smart HP app as well. Could be better printing pictures (crisper, more vivid colors). I like that it does 2-sided scanning and printing and doesn't take longer than a few seconds. It is on the larger side so make sure you take that into account before purchasing. I measured before I bought and was still surprised when I received it! But, overall a good buy and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome copier

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was extremely helpful with information I needed to purchase the right printer for me.Love the ease in setting it up with my computer & other devices! Quality printing!

    I would recommend this to a friend