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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,592 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Lenovo printer that went out in a year so I searched for a new one and found this HP and it had great reviews. I love it so far. I also got the automatic ink shipment refill. so convenient. I highly recommend this printer and ink replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive printer and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of HP printers. I love them. This model does it all. Very pleased that I was able to obtain this particular model during this time because so many things are difficult to get. Best Buy came through for me on two difficult to obtain items. Very fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer , I had my old HP printer that lasted about 8 years ! These one is exceptional! Print way faster than my old one , gets the job done so fast plus it’s very easy to use .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping it keeps working!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working fine. Not as impressed with build heft as the Office Jet 8600 Plus it is replacing that lasted 10 years. Seems to print just fine right now. Interested in logjevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me. Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased so far with this printer. I’m not sure how I will like the automatic ink plan, but I will see. It was easy for my daughter to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There is only one problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine. The only item is the paper drawer is made very cheaply. I have to struggle to open it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my prior printer and this has replaced it perfectly. Best of all, it uses the same ink as my prior printer and I had quantities left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision to buy this product. I had purchased another printer earlier in the year and though it was nice, the colors didn't come alive as I wanted them to. With this product, the color is what I like to see from a printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great little printer for 18 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very solid and good all-in-one solution!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this all-in-one printer for about a week, but I love it already! It's fast and does it all and seems to do it all very, very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual Purchase of HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased HP printer without any hassle or fuss. Associate was professional, polite and helpful. Printer was easy to install and connect wirelessly to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fast printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, run very fast, just don't like that were the paper comes out there is a hang over and can cause the paper to fall out. There is a bar that can slide out and stop this but something you are not there when you remote print to pull this bar out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our printer for us. They also did some work on two of our computers when they were here for a set up on our WiFi. I’ve been extremely happy with their service and knowledge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great. It has already lasted longer than the majority of my other printer without malfunctioning.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed it prints and that it doesn’t blow through ink. It also connects really well to the computers on our family network and seems work from anywhere someone presses print in the house. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    HP disappoints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very disappointing printer. No matter how I installed the unusual cartridges (you push in to install, but also push in harder to remove it). I kept getting error messages that the cartridges are missing or damaged. Neither one was the case. Sometimes, when closing the cover, a cartridge jumped from its position and did not allow the carriage to move. Somehow I got the printer to print and scan several pages. Very nice. Just to test it, I removed and replaced the cartridges and the same error messages appeared. By the way, several times it showed that it was not connected to the network, Although the settings showed that it was connected, but was off line. As a final blow, the screen was blank and the power button did not work. I had to unplug it in order to reset it. Too bad, it was highly recommended by the Wirecutter and others, but Consumer Reports completely panned it. I wasted too much time on this printer and am returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only All-in-One I've Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Hp printer for all of my professional life. It's a little work horse for the home office. Hp makes a great all-in-one - hands down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking printer that fits well in most places. Very fast Printing and copy speeds . Clear and crisp images. Should Be appropriate for most small office needs that includes Your needs for a scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for the office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a excellent purchase for my home office and it connectivity to my phone and our computer has been flawless. I’d highly recommend anyone buying this if they look at this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP printer is quick and efficient. I had some difficulty setting it up because the drawers are not as easy to open and adjust as my last one. The drawers are not quite as sturdy as the 8600. This is still my favorite brand for computing and printing.

    I would recommend this to a friend