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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,592 reviews
  • Rated 4 out of 5 stars

    Great printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price! Easy initial set up. The pages print quickly and produce good quality copies. My only complaint is the ink cartridges don’t go very far and replacements are expensive even with instant ink discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we absolutely love the HP 9015 printer! It was super easy to hook up and we have had no trouble at all connecting all of our tech equipment to it. The quality of the prints is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for home office, can handle the volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, printing and scan to email feature is most valuable for my work from home environment. Prints are great quality, printer cartridge has already surpassed my last printer’s quantity.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Printer is ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, consistently has issues with paper jams and shuts down. This has been replaced twice now under warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent printer. The initial start up took longer than expected because I had to powercycle the printer twice during start up due to it freezing. We have been using this device for a few weeks now and did have to powercycle it one more time because it froze up again. I do not know what caused it but it has only happened once since start up. Fingers crossed that it was an anomaly and will not happen again. I'm not a fan of the set up process needing an app but that appears to be the way all manufacturers are going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Pro-Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet Pro 9015e Wireless All-in-One offered features that appealed to my Business and Personal needs that most other printers didn't have... Example: like six months of instant ink service & White Paper..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ....easy and efficient copier and scanner....bit of challenge to get other functions set up but once done very easy to utilize.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Likes and Don't likes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC of choice is a Mac Mini. Unfortunately the OfficeJet Pro 9015e scanner does not support Airdrop. Therefore setup required that I log onto my wifi. OK, not too bad since I only had to do this once. Making copies with the printer/scanner works great. I can control copies from the touch pad on the printer. In particular I like that it will do double sided copies, nice feature. Scanning is where I get frustrated. I would REALLY LIKE to use the touch pad on the printer for scanning but a shared folder is not supported for MacOS for scanning. That means that I have to use the HP.123.com app (Smart App). To use scanning I have to launch the HP Smart App and log in. An irritation but doable. Second issue is that I would like to set a dedicated destination folder for all scanning on my desktop. The Smart App only lets me use a "Documents" folder which is a preexisting folder on the Mac. I sent several days on and off, looking for a solution but it always came back to what I wanted was not available with MacOS. Give me the ability to use the touch pad on the printer for scanning and I would be a happy camper. A 200 DPI option for scanning would also be nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could saw more, but I could not get it connected to my computer and the Geek Squad is coming out on Wednesday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer For Our Home Offices And Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color printer and scannner for our home offices and our personal use. Extremely easy wireless setup and handy HP Instant Ink program. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Im a graduate student. Installing the ink was tasking. It kept popping out. Its a bit loud when printing or scanning. Overall satisfied I guess.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Good as the Earlier Version

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer, but is harder to use than my old HP printer. They appear to have tried to make this printer smarter, but mostly made it harder to operate. I loved my earlier version of this printer, this one not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is easy to use. You plug it in, go to the URL on your phone or computer, and finish the setup. All the features of the printer are good quality and have worked flawlessly for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but low expectations on useful life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely cheaper components than older printers including the print cartridge trolley - I can see that breaking prematurely...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Jet Pro9015e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been a really great printer. It's easy to use in conjunction with HP Smart app. It prints quickly and with great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My colored printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working as it should. It took me a while to get what I actually wanted. And those guys at best buy were patient with me. I am enjoying my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software installation issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook and this printer wouldn't allow me to set up the software under the Apple OS. Luckily, my son has a windows computer that I was able to use. Other than the initial frustration in set up, the printer has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the easiest time i have had setting it up with my laptop wifi and iphone. Scanning is way smoother than my previous machine; and it handles cardstock beautifully!! I wish i had switched earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Office Quality Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet but good quality printer. Ease of use and does not use a lot of ink. Reminds me of a printer used in office setting and not a home product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice all-in-one machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice all-in-one machine but keypad is way too small - it’s hard to type in numbers for dialing a phone number to fax a piece of paper.

    I would recommend this to a friend