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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,592 reviews
  • Rated 5 out of 5 stars

    HP 9015e Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full office in my home. I needed more than just a "home" computer. Sao far, this printer fits all my needs and works well. The color printing is sharp and clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you better have an account with the Geek Squad. this printer works awesome once you get it to communicate with your computer. I am pretty good with computers but this unit really tested me. I tried all my tricks and finally called the Geek Squad they did their best 2 hrs 10 minuets later I am finally printing. I have had many printers in my life and always had great luck with HP but this unit was a big headache.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer primarily for my small business and I love it. I have HP instant ink and its easy to replace ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this printer! The only downfall is that it is a bit noisy. Print quality is excellent. Once I received the ok from my work to download the driver, set up was a breeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor ink loading system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges would not load properly right from the beginning. They just kept bouncing back out regardless of whether we pushed them in softly or forcefully. The black went in the best (still not great). The magenta was ok. The cyan and yellow simply would not take. After a half dozen attempts, they held loosely in place. We probably got 5 pages printed over a couple of weeks before the printer said the cyan and yellow were depleted. HP had no interest in helping us other than to get us to buy their ink subscription. No thanks and not helpful. We also learned that the setup ink cartridges are only half full from the beginning -- again part of the ploy to get you to buy the subscription. How do we know the printer and loader themselves aren't defective? We have no interest in buying more ink if the printer is defective. The positives -- the scanner function works great and so does the connectivity over WiFi.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP dedicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all needs of home office. A little patience to set up but works real well. No issues with with printing. Keeps connected to all my devices. Never get cant find printer like old printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer. Super easy to connect and works with both pc and Mac. Colors are great, both clear and very crisp. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has been good so far. Scanning & printing has been fault free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for both business and personal and so far it has fulfilled both uses with no problems. I scan, fax, print and copy quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very well and has great features. I have had no issues with it in the past month. It was probably more expensive than I intended to spend but in the end it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 9015e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine, I wish i could have got it in all black. The screen is a little small and sometimes hard to read.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Duplex scan absent for legal size documents!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly wanted this printer because of the duplex scan option. What a joke! It will scan letter size documents but legal size documents are a nightmare to scan. The ADF will sometimes work but usually for a legal document it reverts to the glass scanner and cannot be directed to the ADF. The help desk is in India and useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he is very happy. It's fast, and easy to install and looks awesome next to his desk.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wireless

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this printer works wirelessly. It was extremely easy to set up and the best part is that I can send documents to print from my iPhone. Love that feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first printer but i couldn't set it up as it was malfunction. Took it back to the store & got another one. I also paid for a technician to come to my home & fix it. We tested it by printing out some items. After 3 days it has cartridge malfunction on the scree. I try to print & i get a message saying printer not available. I had to restart the printer few times to able to print.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "HP Smart" app interface with printer and HP is confusing and slow to sign on. Front cover feels flimsy and cheaply made. Ink cartridge location is awkward and hard to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer, Expensive Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Though the ink is expensive; it's strict about using official cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. Connected to wifi right away. Did have some trouble trying to print sticky labels. Finally gave up D it wasn’t critical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer; easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and easy to use. It is easy to set up and the wireless works great. I ended up buying 3 of these for my people working at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my printer every day for work and I will say upgrading from my Epson to this HP Printer was a game changer. I haven't had one issue with HP!

    I would recommend this to a friend