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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,592 reviews
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat printer! A bit slow. The requiement to subscribe to HP Ink is just too much. I daresay HP Ink is a bad investment for most folks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer with some setup problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was difficult. Prints and scans great except scan to email and print from email, I have yet to master those functions. A good portion of the printer functions are unavailable without advanced help. This product is not very forgiving for the average user, but it is great if you have your computer wired to your printer and want to print and scan from that computer. I have yet to solve the email server interface problem on this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Printer for Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast printing and easy to set up. I would highly recommend this for a home office with not lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this printer, and the HP customer service representatives are very professional and extremely helpful as well as knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for the price and printing options like double side different type of paper. Perfect for our family with kids in elementary, middle school and high school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer for home office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace another HP. Great quality of documents. It was easy to install and operate, and not too large for the space beside my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is wireless and easy to connect. Print is clear. Easy to scan a document to the computer to print. Ink plan is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to have this replaced because the first one I received had something wrong with it. Best Buy was very good about the replacement. It was hassle free!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great printer for home use......priced right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP printer lasted 9 years, so I only looked for HP. Best Buy had the item and the best price around so it was a no brainer. I have to ad that I ordered on line and I screwed up. It looked as if my first order did not connect. Yep - sent another order and it connected. Reviewed it a little later, I saw that I now had 2 printers coming my way. Tried, but too late, to delete the first one. Nope. Called BEST BUY who assured they would retrieve one without any expense to me. THAT'S REAL SERVICE!!!!! Love both HP and BEST BUY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Upgraded from 8020 to 9015

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a HP 8020 and upgraded to this printer. Great so far. Fast printing. Scanning process different than 8020 but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I’ve come to expect from HP printers. Fast, reliable, easy to use and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great replacement for my older HP printer. The printer is exactly what I needed. The price is a little high but that does not take away from quality merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Size:

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Love the size and easy functionality of this printer. I shopped around for a while and am pleased with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great, I have only had for a few months . It is a little slow to print but not a problem for me

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ho Hum Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another average printer. Does a decent job at a mediocre speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP actually surprised me with this one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Brother fan for over a decade. This printer is a workhorse and I’m definitely impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy setup holds a nice amount of paper. No paper jams medium size like the ink cartridge tracking..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OJ Pro 9015e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print and scan capability, especially if you sign up for instant ink and HP +. Old software used for Officejet pro scan and fax can't be used with this printer, but HP Print app covers it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 Printers returned due to malfunctions!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My reason for giving this printer only 3 stars is because 2 printers malfunctioned after I bought them. This is my 3rd HP - Officejet Pro 9015e printer within a two months period. So far, this printer is working well. What surprised me is that the only ink to work with the new printer is what was supplied with my purchase. I was unable to use other ink so far. I'll see how this works out later. This printer is nice when it works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Good for making copies and printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it enough to give a complete review. But what I have done so far has been great. Was easy to set up and works really good when using it wireless.

    I would recommend this to a friend