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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,592 reviews
  • Rated 2 out of 5 stars

    Good printer; horrible software and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an HP Officejet printer for 10 years and it was great. We bought this thinking it would be the same great printer. However, it’s been problematic from the start. The hardware itself seems good; the software is horrible. Even getting the correct software downloaded and installed was a frustrating and painful process. I thought going for the 6 month free printer ink would be a good idea. Instead, I’ve been sent printer cartridges without requesting any and without a significant use of the printer ink. It feels like HP is attempting to rush us through the “six months of free ink” without really giving us 6 months worth. It’s slipshod service. In hindsight, this was not all that good a purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and easy to install. I opted for the ink option - good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best. So much easier.. it works with my new HP computer that is the number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable printer, and good value for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had really good experiences with HP Officejet printers, and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great but ink change iffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every thing about it but the ink installation is a little hard to get just right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and nice quality. Instructions are clear and the printer works well via wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have ever acquired. Bar none. It works very efficiently, was easy to set up with WiFi. To be certain I’ve only owned it for a few weeks, but it appears to be a printer that it simple, efficient AND I truly enjoy simple and easy printing on both sides of the pages. It costs a little more than some printers but I believe the extra cost was well worth it for the ease of use and simplicity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse Printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse of a Printer! Love our new HP printer for home office use! many different functions avail for this printer while using it for the office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mountain Valley Ranch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it and it's the 2nd one I have bought for business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working at home. It is so much faster than I expected and couldn't be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as great as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions confusing--what are web services? Fax setup confusing, couldn't find how to get volume up to listen for fax tones screen is very small, can't always push correct buttons. very difficult if you have poor vision. didn't get the HP ink program, didn't like the terms, especially if one wanted to stop the program. lowest price they had for an all-in-one with separate ink colors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes really good copies and prints nicely. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, easy and user friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy setup, love the instant ink and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP All In One printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, I wanted to upgrade my printer. I really like how fast it print. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer, but I have to keep the phone wire off or every ring activates the fax .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer re view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my last printer, which was a Canon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP doesn’t disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid HP fan, the HP OfficeJet Pro 9015 provides an easy set up and the print quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect printer for my home office - easy to set up, easy to use and great print quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-OfficeJet Pro 9015 is user friendly and makes great copies. It is the right choice for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good nice quality only don't like having to use the app to print

    I would recommend this to a friend