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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 5,593 reviews
  • Rated 3 out of 5 stars

    Product availability preceded quick and easy funct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably is an excellent printer but the HP software required to operate it did not harmonize with my new MAC software Mac OS 12.0.1 , it was not easily loaded by myself, not highly skilled in computer technology. I tried Geek Squad online and that also failed. A Geek Squad member visited my home home and set it up for me. More than 10 days transpired before I had printer capability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer Broken After Only 2 Years, 2 Months.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer broke 2 months after my 2 year warranty expired. Geek Squad refused to service the printer, even though I pay for Best Buy Total Membership. When I called HP for tech support they told me I have to pay over $50 for trouble shooting and additional shipping costs, plus parts and labor expenses. I am very dissatisfied. My last HP printer worked for over 10 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Except the One Lemon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a few of these, and 3 out of 4 worked really well. But the one lemon is a nightmare. Pay attention to problems with ink. And return policy once it starts with constant printing problems. The others have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great...as expected! could have been a bit easier to setup but overall good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp printers and this is the first one that I've had problems with downloads and set up. Not sure I''m going to like HP Smart. It makes it a separate step to scan because you have to go to Smart. I'm sorry my hp 6978 wore out. Believe I liked it better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer I work from home and this serves it's purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP All In One printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, I wanted to upgrade my printer. I really like how fast it print. Easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very good time with friendly staff, staff had knowledge what they doing, each one of them are working as team and that have me safe and come back another time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great and connects with the phone app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticking with HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and good quality. Last one lasted 8 yrs. Let’s keep up that pttern!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    good printer but get warrantee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printers break too much and this one is my 3rd, is a good model but jams and breaks alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Prainter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fair product. It can use in the small office. If you print a lot pages, buy the laser one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP doesn’t disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid HP fan, the HP OfficeJet Pro 9015 provides an easy set up and the print quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-OfficeJet Pro 9015 is user friendly and makes great copies. It is the right choice for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Replacement to my 7yr HP very easy set up and WiFi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Item, just make sure you know what you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure you know all of the ins and outs of printing and scanning features. You are pretty much forced to use HP Smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9015e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been good to me so far. Simple to set up and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow scanning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer for home office and its great. The only problem I have with it is, it's slow when scanning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect printer for my home office - easy to set up, easy to use and great print quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 9015e

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a good printer..Does its job for a home office..Not good for photos

    I would recommend this to a friend