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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,592 reviews
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer for a month and it works perfect for my at home office. I didn't expect it to be as good as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. This is my 3rd HP printer. They last so long that I’m blown away by the features of the new one each time. I print brochures for work and printing double sided is great for that. The instant ink system is great, I never have to worry about running out of ink after the store is closed - happens every time. Prints very fast and quiet too. Pairing to the WiFi network is so much easier than before too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice printer. Easy to set up. Print pages fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent, Affordable All-in-One Inkjet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife prepares a family year book and makes copies for our children some other family members, a project that requires thousands of full-color double-sided sheets annually. Our OfficeJet Pro 8610 printed tens of thousands of such pages before expiring, and after three months, the replacement model shows promise of doing even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy WiFi setup for wireless printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product with separate ink cartridges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the double sided atf. Prints fast. Size of printer fits perfectly where I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most people, I bought this because I started working from home. I've used HP's for the last 8 years. This one is pretty nice, its not too complicated and gets the job done right. I had no connection issues and printed on the first command. Love the double side printing and pretty great print quality. It is a bit bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than our previous printer. Always had good luck with HP printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer!! Bets out Canon!! You won't be disappointed!$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but set up wasn’t the easiest. The double sided printing was a nice feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home office helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth your money. My parents love to use it as well, they don't need to hang out for copy services anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the speed and also the two-side printing. Wouldn't purchase a printer that could not duplex print...waste of paper otherwise!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Updated HP 9015 Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our former 9015 printer suffered a mechanical problem out-of-the-blue we were pleased to find an updated version available at Best Buy. It is a VERY reliable home printer that met/meets all our business and personal copying needs, hence we were extremely happy to find the same, updated printer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9015 Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the money, gives me all I need for home business printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best printer I’ve ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flowing Rock.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer to supplement business. Does everything we need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Quick, easy to connect to. Great for home office use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terribly Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance, we loved the features of this printer. The disappointment started as soon as we unpacked it. Setup was a nightmare. HP+ is a horrible marketing scheme that is forced upon you. If you cancel out of the HP+ acceptance too soon in the setup process and don’t sign up for a HP account, the printer will not connect to any devices. Tried 5 different devices, Windows, Android, Apple with no success for any device. 4-5 hours later, after resetting to factory defaults and going through the setup farther to create a HP account before cancelling the HP+ nonsense, were finally able to connect devices. Next was the disappointment from features and performance. The scanner can only be customized using the app on a device. The printer knows when a document is in the feeder, but when you push to a device it always scans from the glass, not the feeder. Must use the app on a device to specify scanning from the feeder. Options on the Android app are minimal, so we found we must transfer photos to a computer to get the options to make any adjustments or custom printing options. Even printing photos from the computer (Windows) app has very few adjustments. No way to zoom, crop or move the photo around before printing. But the worst problem was the photo print quality, which was disheartening even using highest quality on premium glossy photo paper. The colors were lackluster/pale and clarity was poor. For this reason, we returned the printer and will buy another brand that has the superior photo print quality we expect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy connection to iPhone Bluetooth. The print images are pretty good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    repeat installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to re-install 3 times before it would recognize the scan function. Otherwise okay.

    I would recommend this to a friend