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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,592 reviews
  • Rated 5 out of 5 stars

    Perfection…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect , Simple , easy to set up for wireless or wired connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. Easy to set up. Easy to use. Works great wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in the printer for Home and for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi and hp smart application capabilities are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best little printer on the market! Can't say enough good things about it and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer as it was easy to setup and makes high quality prints!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Where has HP's Quality Gone?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk!!! I have purchased and use HP printers and scanners since 1991 and up until the last two I purchased they were great. This printer prints great. It is the scanner that sucks. The auto document feeder ALWAYS scans crooked. Now it will NOT!! scan legal documents. Single or double sided. I set to scan Legal (8-1/2" X 14") and it only scans 11" of the document.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of an in-store best buy customer consultant, I, strongly, feel that I have purchased the best item for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best option for printing, HP printing service is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and very fast printing. This all in one is great for our home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to hook up and easy to use. It is also very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 9100 series is the best printer I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente product..................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good all around printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Work good. Small and versatile. Convinience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the things and double sided too! Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    DISAPPOINTED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 45 minutes on chat to resolve why i cant scan to computer from the menu on the printer. Also paper catch tray cant be adjusted so when paper comes out, it flies on the floor. Worst HP printer I’ve ever had and support is totally lacking!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve encountered difficulty with your printer. Your disappointment comes as no surprise, considering a scan feature falls short of your expectations and you’ve found the device’s output tray lacking. I want to help you remedy the paper tray feature and learn more about the device so you can get the most from it. I hope the information and resources below reach that end.

      First, the output tray has an extender that should keep prints in place once they exit the printer. I recommend you look at the diagram under the “Get Started” section of the main user manual, which you can find on our support site here:
      - www1.hp.com/ctg/Manual/c06940372.pdf

      You can also watch the video below, which demonstrates how to unpack and set up the printer. Just after the 2:15 minute mark, it shows how to deploy the output tray so that prints will stack up after exiting the device. Watch that video here:
      www.youtube.com/watch?v=YovxwfmMfVM&ab_channel=PrinterGuruji

      To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/37934143

      If you need assistance with anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP - Officejet Pro 9010e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer. So for it has performed according to expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price from Best Buy. Easy setup for HP printer. Has met all my high expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for a great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver for my work and my son's studies. It's responsive even when printing on Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very easy setup!Works well from my laptop wirelessly!

    I would recommend this to a friend