Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Nice HP
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most people, I bought this because I started working from home. I've used HP's for the last 8 years. This one is pretty nice, its not too complicated and gets the job done right. I had no connection issues and printed on the first command. Love the double side printing and pretty great print quality. It is a bit bulky
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice printer. Easy to set up. Print pages fast.
I would recommend this to a friend - Cons mentioned:Paper tray
DISAPPOINTED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 45 minutes on chat to resolve why i cant scan to computer from the menu on the printer. Also paper catch tray cant be adjusted so when paper comes out, it flies on the floor. Worst HP printer I’ve ever had and support is totally lacking!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve encountered difficulty with your printer. Your disappointment comes as no surprise, considering a scan feature falls short of your expectations and you’ve found the device’s output tray lacking. I want to help you remedy the paper tray feature and learn more about the device so you can get the most from it. I hope the information and resources below reach that end.
First, the output tray has an extender that should keep prints in place once they exit the printer. I recommend you look at the diagram under the “Get Started” section of the main user manual, which you can find on our support site here:
- www1.hp.com/ctg/Manual/c06940372.pdf
You can also watch the video below, which demonstrates how to unpack and set up the printer. Just after the 2:15 minute mark, it shows how to deploy the output tray so that prints will stack up after exiting the device. Watch that video here:
- www.youtube.com/watch?v=YovxwfmMfVM&ab_channel=PrinterGuruji
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934143
If you need assistance with anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Terribly Disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first glance, we loved the features of this printer. The disappointment started as soon as we unpacked it. Setup was a nightmare. HP+ is a horrible marketing scheme that is forced upon you. If you cancel out of the HP+ acceptance too soon in the setup process and don’t sign up for a HP account, the printer will not connect to any devices. Tried 5 different devices, Windows, Android, Apple with no success for any device. 4-5 hours later, after resetting to factory defaults and going through the setup farther to create a HP account before cancelling the HP+ nonsense, were finally able to connect devices. Next was the disappointment from features and performance. The scanner can only be customized using the app on a device. The printer knows when a document is in the feeder, but when you push to a device it always scans from the glass, not the feeder. Must use the app on a device to specify scanning from the feeder. Options on the Android app are minimal, so we found we must transfer photos to a computer to get the options to make any adjustments or custom printing options. Even printing photos from the computer (Windows) app has very few adjustments. No way to zoom, crop or move the photo around before printing. But the worst problem was the photo print quality, which was disheartening even using highest quality on premium glossy photo paper. The colors were lackluster/pale and clarity was poor. For this reason, we returned the printer and will buy another brand that has the superior photo print quality we expect.
No, I would not recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. I bought it for my wife. She loves it.
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat printer for a great price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a lifesaver for my work and my son's studies. It's responsive even when printing on Wi-Fi
I would recommend this to a friend- Pros mentioned:Print quality
Great product with separate ink cartridges
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the double sided atf. Prints fast. Size of printer fits perfectly where I needed it.
I would recommend this to a friend Does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, scanner and instant ink program is great
I would recommend this to a friendPrinter Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the help of an in-store best buy customer consultant, I, strongly, feel that I have purchased the best item for my needs.
I would recommend this to a friend- Pros mentioned:Print quality
Excellent, Affordable All-in-One Inkjet Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife prepares a family year book and makes copies for our children some other family members, a project that requires thousands of full-color double-sided sheets annually. Our OfficeJet Pro 8610 printed tens of thousands of such pages before expiring, and after three months, the replacement model shows promise of doing even better.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. This is my 3rd HP printer. They last so long that I’m blown away by the features of the new one each time. I print brochures for work and printing double sided is great for that. The instant ink system is great, I never have to worry about running out of ink after the store is closed - happens every time. Prints very fast and quiet too. Pairing to the WiFi network is so much easier than before too.
I would recommend this to a friend Quality printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer for our home office. And inpressed with the Instant Ink program so far.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected. Quick, easy to connect to. Great for home office use.
I would recommend this to a friend - Pros mentioned:Ease of use, Wireless
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one printer. Easy to set up. Easy to use. Works great wirelessly.
I would recommend this to a friend Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great printer.i live all the little extras!
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Officejet Pro 9015e is best for home printing needs.
I would recommend this to a friendMs Sherry Farmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it when I realized I could print remotely. Yay!
I would recommend this to a friendReview of 9015 HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. It is quiet, fast and efficient.
I would recommend this to a friend- Pros mentioned:Print quality
HP- Office Jet Pro 9015
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP - office jet pro 9015 I really love this printer the printing look more professional. sorry I could not have replace it with the same can I upgrade to this printer never had a problem until the cartiage case got stuck and we do not know why.
I would recommend this to a friend