Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Perfect Office Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this printer! great for my home office. Ink lasts a good while. Like the lcd interface, very easy to use. wifi connection is stable and great. scans, has ability to fax. its perfect. i love it. would buy again and def recommend.
I would recommend this to a friend - Pros mentioned:Wireless
Solid all-in-one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use, large capacity paper tray and ink cartridges, and wireless connectivity. Like all HP printers, it goes into “sleep” mode when not used for a while, and shows as “offline” when you try to print after a long downtime.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Printer-Scanner-Copier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does all that I need and was very easy to install and connect via wi-fi. Only issue is at time it loses connection to my home network and you need to re-connect.
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer meets all of our needs. We would recommend it.
I would recommend this to a friendprinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it! it's a great printer and for my small office needs, is great!
I would recommend this to a friend- Cons mentioned:Paper tray
Had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paper would jam in the printer every time i tried to print. I am still getting another one just like it because I believe in the hp printers.
I would recommend this to a friend Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was. Good price and light weight. It is great for a personal office.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the HP Inkjet/Scanners. This is the third one in this series I have purchased.
I would recommend this to a friendPrinter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. Upgrade from my last printer. Recommend
I would recommend this to a friendI was sold a used printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drove to best buy on 1/20/23 to purchase this printer "new "from Best Buy and didn't have time to set it up until 5 days later due to work. Upon opening box, (RED FLAG) it didn't have any plastic films that one peels off when you buy something new. I overlooked it and proceeded to set it up. (Red flag#2) When I downloaded the HP Smart app and tried to "set up new printer", the printer was not found. I then clicked on "adding printer that has already been set up" and of course I found it there. And good thing I actually tried to use it to try and print something to check out the quality of the print, otherwise I wouldn't have known that the ink included of the 4 cartridges, 1 was completely empty, 2 were about half full and the 4th was about 3/4 full. I called best buy support and was told it'd be best to come in with an appointment to get a replacement but it seemed a bit off as the appointment that they had given me was just past the 15 day return policy which I found odd. I ended up exchanging it for a different one after driving to the store on 1/25/23. I learned that from now on if I buy from Best Buy to not trust item will be always be new and to open item/packaging in my car before driving home to ensure it is actually new and not have to drive back to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Brian.
I am sorry that you received a used printer. I can imagine how disconcerting this must have been. This can occur when a printer is sold, returned to the seller, then sold again to a different buyer without being adequately inspected. You did what I would have recommended by exchanging the unit for a new one. I want to help you have a good experience from here forward, so I’ll direct you to some resources to meet that goal.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934143
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great! The set up was easy. Would recommend.
I would recommend this to a friendVery nice printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it was time to replace my 10 year old HpP Printer.
I would recommend this to a friendOfficeJet Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OfficeJet Pro is my choice for office printing and scanning.
I would recommend this to a friendNot sure I love this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the scanning process. I have had a few call to your tech department and so far no one can get the scanner to print from the printer, only from the computer using your HP application. So far the other options work.
No, I would not recommend this to a friend- Cons mentioned:Paper tray
Paper Tray is Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paper tray doesn’t slide inside completely and most of the time the paper is jammed.
No, I would not recommend this to a friend great printer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality printer for the money, easy to set up and WiFI is good
I would recommend this to a friendExcellent home office printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition and efficiency to my home office.
I would recommend this to a friendNice Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and easy to install. Helpful staff at the store
I would recommend this to a friendI would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend to anyone purchasing a printer. Would buy again if necessary.
I would recommend this to a friendDolly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Grrek squad at wayertown. NY did a great job helping me
No, I would not recommend this to a friend