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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,592 reviews
  • Rated 4 out of 5 stars

    Works great and produces nice copies.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is somewhat smaller than my previous HP but does the job nicely. Printing and scanning documents is extremely easy. I’ve had this product approximately 1 month and so far it has served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to install and the quality of the printing is excellent. It prints large a large number of pages quickly. I like the online printer cartridge automatic ordering and disposal feature very much. I would highly recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect printer for my needs!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good for Wired Networks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for use while teleworking from home. Much faster than the 500 series I used previously. Compatible with my work network which is not wireless. Quality in the printed and scanned is very good. Overall, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very essential for small business and working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Don't waste your time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality good. Ink cartridge system terrible. Stopped printing after 1 print. An hour with customer service got it working again. It looks like it locked my printer because I didn't sign up for HP's ink subscription, although I'm not sure. Then, a day or two later, it started making strange sounds, like it was cleaning the print heads. Multiple times daily. When it did this, the printer would show it was online, but wouldn't print. Had to power cycle it each time. Returned it and bought an Epson Workforce instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very good! The store staff was friendly and helpful. I literally brought the printer home, unboxed it, plugged it in and set it up. It took about 30 minutes. The printer is easy to use and prints fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The only reason I didn't give 5 stars is because I have had a hard time getting the printer to NOT print on both sides, but finally worked it out. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the money and easy of setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9015e Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quality print. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Big Mistake, no HP products in my future

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got sold to buy the HP because of the ink program, why too expensive. Biggest problem is when you loose your wifi, for any reason, no link no print. Had to use my UCB cable to get the unit to print. I buy the printer, paper, ink and it wouldn't let me print to I restart the monthly service fee. Now I not allowed to print more then 10 pages a month unless I buy a bigger service fee, why? Big mistake buying this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP OfficeJet Pro 9015 AIO to replace an OfficeJet Pro 8600 AIO that died. I'm counting on this purchase to be just as reliable as my last one, and be the same faithful servant that it was. One reason I bought it is because it uses the same Black 950XL and Color 951XL Ink cartridges that the last one did. I bought more of these Ink cartridges to try to get the last one working, but when that failed because the Print Head Carriage went bad, I could use them in the new one. I didn't need the Fax ability of the last one, so this one was perfect for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy in hast regret at Leisure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not having taken more time when I purchased this printer. I find it is not as easy or to use as other HP models I use. I emphasize it’s best not to get in a hurry and settle for a product that can be a bit tough to operate just because your in a hurry like I was. Do to low inventory levels I purchased in “Haste” and regret doing so. I’ve always experienced longevity in my HP products. So I likely will have several years to remember why not all printers are alike. I’ll read up on them before buying next time.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’re not satisfied with your printer. I can’t tell from your review what specific issues you’ve encountered, but I want to help you get the most from the device, so I’ll offer what I hope are some useful resources and suggestions.

      First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/37934143

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and operating-system compatibility. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Above Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print per minute is very good, quality is very good. Replacement ink is not too expensive. Was a little difficult to set up, but there was enough online help to fix my problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink subscription REQUIRED for setup to complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the printer is good. The issue is trying to setup and use this printer without signing up for the ink subscription. HP claims that this is possible, but I spent 2 days trying to set it up without the "free trial" and would get an error at the end of the setup process stating "setup is incomplete ". After finally selecting the cheapest "free trial" the setup completed error free. This is a covert method for HP to hang on to their lucrative ink business.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you were unable to complete the setup and installation process without enrolling in Instant Ink. I can certainly understand why not having the option would leave you feeling put off. I want to help you resolve this situation, so I’ll direct you to a resource I hope will reach that end.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what happened and look for a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works quickly, and produces high quality images. I have used it to print out pictures on picture paper, and it handled that task with ease. Setup was not wholly intuitive, but once that hurdle has been jumped it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Works well and is a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer - Gray to use with my new iMac. It setup easily on my WiFi and works great with my Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had great luck with home printers in the past and have avoiding buying one for a while. Working from home forced me to make the purchase. Overall I like the printer it copies well, scans and prints well. Wifi printing is such a nice feature to print something from my phone from somewhere in the house. The one thing that is not great is the "HP Smart" print software. It is a little clunky. If I want to scan multiple, meaning different documents, it works best when I scan the first docs, save it and then shut the program down and then reopen it to scan the next doc. Not the worst problem to have for an occasional home printer but it still needs work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast, easy and consistent printer at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, ease of use makes this printer a plus to my home office. Consistently produces high quality copy/results. I particularly enjoy them wireless print operation. Great printer at a good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Spend the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and bought the smaller version below this one and it couldn’t keep up. This printer is a great home office printer. The speed of printing and scanning is great. I also love working with the app on my phone that connects to the printer.

    I would recommend this to a friend