Customer Ratings & Reviews

The scanner is great and super fast compared to previous models of HP printers I’ve had. Print quality in on par with other printers. The mobile app is convenient but could use an update to take advantage of the 2Side scan feature the printer offers.

I purchased this printer to replace the OfficeJet 8610 that crapped out when the printer head decided it was irreparable. After stiff research between this and the Epson rival, this was the machine of choice. The Good: The printer does really well with the speed and the form factor. If feels like HP made a concerted effort to make the printer as ergonomic as it possible could. The Questionable: The printer tray juts out what seems to be halfway from the fascia of the printer. The capacity of the tray is short and the printed paper rest is not extendable enough to fit a single sheet of paper. The Bad: HP seems to be pushing everything through the app. Onboard features seem to be very useless and just directs the user to use the 123.hp.com website or the HP Smart app. My biggest disappointment is that you cannot scan directly from the auto document feeder to a computer without initiating the scan from the computer. THAT IS TERRIBLE. I want to give as objective a review as I can and I am usually easy going but I cannot say that this printer is remarkably better than the previous serious. This may be my last run with an HP printer after this one goes because of a suspicious print head error after another 3 years. However, if you are in a crunch and not a real heavy user, this printer will get the job done.

I downsized to an apartment and wanted a much smaller printer that I could put on my desk. This one has all of the features of the larger HP that I had but in a more compact size. I have been very pleased with all of the features and how it works.

Works great but I haven't yet figured out how to scan anything - seems it only alllows scanning to the cloud and not to yr PC. This part os unnecessarily complicated.

There is one problem with my new printer that the technician who installed it was unable to solve, and I'm very annoyed about it. When I try to print and download a message from my e-mail, it will print only the first page of the document, and I am unable to print the rest of page two and or three. I've tried changing the print order to print all pages, but the printer refuses to respond.. Do you have any suggestions for me, short of having a technician come and look at the printer?I've had it only a month, and I feel that I should have had better service from you.

Overall excellent. But I hate the paper tray. Be careful how you open and close, the tray prongs in the back of the tray cause issues.

Does all of my needs and more! I really wanted a printer that could scan multiple sheets as once (always had printers that I had to do one at time) and this printer has what I wanted. Great for my now in-home office!

This printer has been hit or miss. It gets jammed often and has regular issues. You may think you are getting value, but I regret not spending more to try a higher end model. I did like how HP has a program you can join so you have ink automatically mailed to you when you are low. It prints well, but I also noticed that when it shows as out or low on ink that isn't the case. It has printed pages I sent faded when it shows as low on ink, but then perfectly for automated report pages it prints on its own.

Good printer. Network setup seems more complicated than earlier HP printers.

I purchased this printer about a year and 4 months ago for general home use, not office or heavy workload type of stuff. Overall it is a great value for the price and I was happy with it. However not sure if this is a common issue or not but it has stopped working because the mechanism that moves the printer cartridge is now struck from what I can assume it may be a broken gear.

It does everything I need it to do and it does it well. Can send files to be printed from anywhere in the world by sending an email to my printer, I love that feature. Also the speed and print quality are nice.

It functions good for a printer. The HP App is very rudimentary for a “technology” company and will cause many frustrations. The older models are way better! Color is bland, black and white is as expected.

It’s average. I wish it had 2 paper trays but I knew that when purchasing it. I like that they is very little paper jams but it’s not as user friendly for non tech people

had to return the printer. I wanted 2 cartridges and the 9015e required 4. I guess I didn't review carefully. If I kept it, I would have liked it as it had everything I needed.

Best Buy employees were great about helping out when purchasing this printer. I asked "what the best bang for my buck" would be and they recommended really any HP printer would be great.

Fast...efficient... crisp scans and pictures... wireless printing with your phone app. as well!!! Bravo!!! 5 Stars!!!! Haven't had to change the cartridges yet... so far she isn’t too thirsty....

Printer is fast and quiet. Love that it prints double sided documents - definitely faces paper. Easy to connect your laptops - we connected 4 laptops... Quick and Easy. Awesome printer for your "new office"!!!

Overall, this all in one does pretty much everything I want it to do for home/sm business use. photos, scan, double sided, auto feed tray - that works great. Really good quality on the Photo's I have scan/printer or copied. The double side feature really helps to reduce paper waste and cuts down on usage of paper. A nice surprize is that I was able to use not only Letter/A4 but also 14" long sheets in the paper tray with the extender for legal size copies. We really like the features, pretty quiet operation and flawless. Certainly recommend to anyone that needs a Ink Jet with lots of options at home or business.

Very fast b/w prints, fast scanning, scans saved direct to SSD or HDD or email. Color cartridges do not last very long, perhaps 100 to 150 pages. Wireless setup very easy and simple.

So for, so goo. Paper tray short and does not extend further out.