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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,592 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was purchased to replace a Brother that had a fatal paper jam, following multiple previous non-fatal jams. This one works well, connects to WIFI easily, and prints quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting up. Product not more advanced than other HP low budget models

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This was a great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my other printer and this was recommended by my Best Buy salesperson. I am happy with the change. It is a great size does exactly what I need for my business needs without having to move up to laser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Price Performer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP Inkjet printer as a replacement for my father's old, non-WIFI compatible printer. It's very easy to set up and perfect for those with medium printing needs.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    MultiFunction helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one died. This was on sale and had all the bells and whistles. The paper tray is a little light and does not seem too sturdy. Other than that, it does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Outstanding All-In-One purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup on both cable and WiFi, I am using it to support a mix of Windows and Apple gear (MacBooks, iPhones, and iPads). I've enrolled in HP Instant Ink, a monthly ink subscription.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't recommend this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really cheapened these up over the years. The paper catch broke and is now taped open to catch the papers. It is constantly offline so you can't print. Would not recommend this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super easy to setup for 1st time users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this new 9000-series HP OfficeJet for users who've used 7000-series or 8000-series OfficeJets. This model is smaller, faster, more durable, and faster to setup on smartphones and Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had HP Printers and this new one has not disappointed us! It was very easy to order online and install when it arrived. Very pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prince relatively quickly prints on both sides of the paper it seems like it Wi-Fi connects easily I would definitely recommend this printer to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Goid buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9015 office pro printer was easy to hook up snd I haven’t had it long enough to say I would give it 5 stars but so far I do like it and it’s a great buy!

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Short Tray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for, so goo. Paper tray short and does not extend further out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A solid choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints quickly, copies quickly, scanner works well. Faxes that I send sometimes show up too faint to see. Ink is expensive. Overall, a good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer and the XL cartridges last a long time. I would say the only issue is the paper tray, hard to load. Overall this is the best printer I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet printer. Great upgrade from my old office jet printer. Works great from laptop and phone. All functions work properly. The double sided printing option is fabulous. Would definitely recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. I was hesitant to buy another HP. We have not always had the best experience in the past. But it seems that they have stepped up their game. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this printer. Love the ease of wireless which i had already but for some reason my last one quit working wirelessly. Had to get help setting it up but they were very nice when helping.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Overall decent quality printing and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use for home,and not that often using it as well. But for the few times so far print quality is pretty good and it's relatively fast. Would make a good small business printer also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd HP printer I have purchased. Very easy to set up and use. So far it has been one of the better printer/scanners I have owned. I use it for work more these days since I am now working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly no problem with connecting wirelessly to my devices. Having trouble with the scanner but it may be user error. All in all I’m satisfied.

    I would recommend this to a friend