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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,592 reviews
  • Rated 4 out of 5 stars

    Good home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good multifunctional printer. Touchscreen is nice. Haven’t used it to print photos so I can’t speak to photo printing quality, but basic functions are good. The wifi setup can be a bit fiddly if you’re not tech savvy. AirPrint from my iPhone needed to be set up on my 2G network, so to get my laptops which are on my 5G network to wirelessly print, they had to be directly connected with the WPA key.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Setting it up seemed unnecessarily awkward. But, the quality of the copies I've made are excellent. It prints fairly quickly. I like the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A good office printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is really nice. I like the easier way the ink cartridges load and the quality of the print product. I think the OfficeJet Pros are great for home businesses and corporate desk tops.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    5 Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great printer. Set up was easy and painless. Been using for a month now in my office and have had no problems. Wireless printing works great and is super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a decent one. Good for home and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Printer....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. It does just about everything I could possible need for home and college classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Very time consuming setup. Not a great switch from our previous all in one HP 8600. HP not much help at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good quality all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good quality printing and copying. Lost one star only due to the small screen, making it difficult to dial, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and quickly. It replaces one that lasted several years before quitting. Printing is clear and sharp. I am very happy with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases I've made by far. This printer does not take up much space and it's equipped to do everything that I would need to do at the office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got to use it due to HP pushing the sale of ink that if I didnt registered the printer could not download software so it was returned .....other brands do not put you through this inconvenience , not until they change their marketing that I would not buy a printer from HP...too bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy for me to connect to HP PC and Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed the printer works well. I was somewhat frustrated by the comments that it installs easy. I am using a HP laptop and in another home have an HP printer. I thought my familiarity with HP would make this installation easy. It took two calls to HP support before it would connect to the internet and my PC, At one point I thought about returning it but we finally got it working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great printer, long lasting ink cartridges and easy to control. I haven’t figured out yet how to print when I am out of town but will figure out eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent printer. Does what it needs to do. Would recommend for regular household use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it installed today so have not had much chance to really use it, but appears easy to use and looks like it will be a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to invest in a new printer and after quickly reviewing online we bought the HP OfficeJet Pro 9015. Great printer with a very good price. Well pleased with our purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer App Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this printer since the HP Smart App is the most terrible idea ever. We had no issues for the first month but since that unreturnable period has passed it has been a nightmare. The app constantly logs you out everyday. If you are not logged in it will not allow you to print. And even after constantly logging in it will sometimes require you to turn the printer off and on too. Also it will not print from some Adobe CS programs unless it is a PDF file. Sometimes HP will even send me an email that my printer is not connected to the internet even though it is. If you can buy any other printer please do and avoid anything HP Smart App related.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item twice....the first one lasted a year and after trying to get HP to replace it I stupidly went and bought a second one. The inside of both are just covered in black ink and the first one prints crocked and blurry after trying to fix it and replacing the ink carriage it still does not work. The second one started printing with black ink down it like it had ink on the rollers. I cleaned the rollers and then it started with false paper jams and will not work at all now. I am a huge fan of HP and have used HP envy models for years. I regret switching to this model. I will be switching back to envy while looking for other brands. HP customer service also sucks really bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is actually great. My only complaint is with HP, they have made a simple install of a new printer very hard. In the past you could download the drivers and set it up. Now they have a download called HP Smart which is extreme;ly difficult to use. A simple process that in the past may take 10 minutes top, now takes over an hour to complete. Once you do get it setup the printer performs wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am satisfied with my purchase. It's quick to respond and copy. I like that the printer can do double sided copies. I am looking forward to taking advantage of the Instant Ink program.

    I would recommend this to a friend