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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer needed in rough times.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the lack of availability during COVID times we settled for the 9015. Easy to set up and colors are wonderful. Very good printer at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print with all the things I require and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other printing suddenly stopped working so I got this newer model. Took a week to get it but with the country shut down I was happy to just get it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best printer I have used in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This past year I bought three printers that were very difficult to set up and use. I had to replace each of them. This model installed easily and is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Lives up to the positive reviews.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 attempts at two other printers, I went for this one and am pleased that it is working as hoped for. Color is clear, speed is as reported and print is also clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voting No!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated. Also had a problem at Best Buy. Get it somewhere else if you want it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice all in 1 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use all in one printer. Have not yet copied or faxed, but print quality is top notch. Also very quick in printing mode. Fit nicely in a relatively small table.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible long time to set up and the printing is done through the Office pro 9010 series.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better printers I’ve had over the years. Basic setup and clever wifi installation, all of you to print on any devise on the same network

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was everything I was looking for in a home office upgrade. Fast, crisp, clean high quality prints. I would buy this again in a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for small office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I have had to return to Epson WF printers for various reasons. Am glad I purchased a warranty plan for both. Thought I'd give the HP a try. So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer works well so far, but lower quality parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new printer is not built to the same quality as my now-defunct 7yo 8600 series. It works fine, butI don't expect it will last as long. Hope I am wrong. I personally don't support the auto ink program. It does not look cost effective for my low usage, and I don't like the controls over the printer that come with it. Also note that scanner is letter size only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I never have to worry about ink. It serves my small business and school purpose. It's not too bulky. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Small Office printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for small business office. Has performed well for our needs. We don’t use it for heavy duty jobs, but does well in small office setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Priced right and good print quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it 4 stars because I was expecting more from the print quality. The unit shakes and makes a lot of noise when it prints. The paper tray does not hold a lot of paper so be ready to add paper when printing more than 50 pages. The instant ink ready service is what I like most about buying a HP printer. I think it is cheap then buying ink. Overall, the printer does the job for what I needed and out performs most of the other printers in its price range.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It Prints! It Copies! It Scans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office Jet Pro has been working very well. Copy, scan and print are very good. Cons: ink is expensive and doesn't last long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Installation instructions hard to get to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation is set up the printer is fast and very easy to use. I am very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's not a great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal HP products customer. I have purchased several laptops and printers for myself and several family members. I have never had a bad experience. Until I purchased this printer. The scanner will n I t stay connected, I receive error messages when I have to scan documents. Then, I have to continually disconnect and reconnect this printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Niecey.

      I’m sorry that your printer’s scan function has performed so poorly. Your confusion and frustration come as no surprise, considering the device has displayed error messages and you’ve needed to disconnect and reconnect it for it to work. I want to help you out of this dilemma, so I’ll suggest some resources aimed at reaching that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including scanning. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning and printing difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      Next, you might try updating your printer's firmware, as this can often help improve various types of performance. Learn how to do that here:
      - support.hp.com/us-en/document/ish_1776648-1643972-16

      If scan functionality does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Printer!!! Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on this printer to come in stock for 6 months. Finally was able to get some ordered. Love the features and the simplicity of the printer!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrated with the printer I did not want due to the rep placing my order

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A"Must Have" HP Wireless Printer for Home Office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP OfficeJet Pro 9015 Wireless All-In-One Printer is a great value. The speed and printing quality is really good. It serves me well in my home office.

    I would recommend this to a friend