Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
HP - OfficeJet Pro 9015e
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our small office. Scanning is loud and the rollers sound like they are grinding but it does scan. You have to create an HP account to use their wireless system and for their Instant Ink system. It supposedly keeps track of the number of prints/scans, etc but what it says isn't what is really happening. I'm not impressed one little bit and wish I had bought a different brand. It works but it works poorly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alice.
I’m sorry that your printer has performed so poorly for you and others in your office. The loud grinding noise you describe during scanning as well as the inaccurate Instant Ink logs certainly seem like a disruption to efficient office work. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at making that happen.
I cannot tell from your review why the prints and scans are not being accurately recorded, nor what’s causing the grinding noise you describe. However, the latter issue especially concerns me. I recommend that you contact us directly so we can help you assess the situation and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Awesome printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first printer that I have purchased over 50 dollars and it was well worth the money much easier and better than going with a cheaper printer.
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is excellent.Would not work with my PC at first.I called HP and the were awesome trouble shooting and making sure it wor.kd with my PC.
I would recommend this to a friend - Pros mentioned:Print quality
good for a home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup, no usb connection cable but the old hp cable worked fortunately , good scan quality , interface is a little hokey, but works and feeds ok, no jams to date
I would recommend this to a friend - Cons mentioned:Paper tray
bad printer and paterial
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer a few weeks ago. Today I tried to set up and it never let me do it, saying that it had a paper jam, which is impossible since is brand new. with the years, HP Is getting worse with all printer being made of cheap plastic and low quality material. Sad!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not worked properly. It’s easy to understand why seeing a paper jam error upon setup even though you’ve loaded no paper would be quite a shock. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at accomplishing that goal.
I can’t fell from your review what’s causing the paper jam error or why you can’t clear it. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Works well for home and small office use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought home and hooked it up. Had some issues with getting it connected. Called Geek Squad and they got me setup in just a few minutes. Works well, print quality is good.
I would recommend this to a friend - Pros mentioned:Print quality
Great Printing and Scanning Abilities
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works faster and better than my old 6970 model it replaced. I only hope that the scanner works longer than the 2 years my other 2 models did.
I would recommend this to a friend - Pros mentioned:Reliability
Excellent replacement for an old HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using HP printers for years. Never had a problem with any of them. I just wear them out. I currently own 2 HP printers and love both of them.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked flawlessly. The WiFi function is great. We are glad that we bought it. It prints pictures excellently. We give it 5 stars.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to operate all functions print clearly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate all functions print clearly I specially like the fact it is white not black happens to blend in with the Decour of the surrounding accessories
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer for Home Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to upgrade after 4 years. Guess working from home during the pandemic finally made my old printer give out. Very happy with my purchase!
I would recommend this to a friend Returned this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 17 years of loyalty to HP printers, this one forced me to find a new brand. After being unable to get WiFi to pair/print consistently and having difficulty printing with a USB cord, I decided to return it and buy another brand. I also didn’t like being forced to set up an account and somehow “opt out” of instant ink. It was too much aggravation for a machine that I’ll use to print maybe 10 pages a month? Sad to see HP’s disconnect with its customer’s needs. It was the gold standard for printers. My 8610 is still going strong.
No, I would not recommend this to a friend- Cons mentioned:Noise level
works good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like all printers, very hard to program to scan to email and print from email. but that had been the case of every brand of printer i have purchased so I really cannot knock this one for that issue. kind of clunky as to the noises it makes with it prints. but that is fine since i use at home and not in an office in front of client. never have found printer nirvana. but it does what i need it to do.
I would recommend this to a friend - Pros mentioned:Setup
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has been very please with the printer and Instaink. She is a K teacher and prints all he station manipulatives with it. Setup was a cinch on my end.
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer saved me during the rona with my kids school work. Super fast and convenient. I also didn’t realize it printed pics. That was a nice surprise.
I would recommend this to a friend - Pros mentioned:Print quality
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new printer, this HP printer replaces one I’ve had for 8years which was an HP also... Very Fast Stay’s Connected to WiFi like it should
I would recommend this to a friend - Pros mentioned:Print quality
HP 9015
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Quieter than previous HP 8610. Don't love the gray color with no alternative available. Would have preferred black, but no choice.
I would recommend this to a friend - Pros mentioned:Print quality
Perfect Printer for Home Office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no issues. I put the HP on the network with zero issues and it has been working fine. Print quality was better than expected and quick.
I would recommend this to a friend Great Printer, Great Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked well for me. Price is well worth it. Gets even the big jobs done with no issues. Very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Print quality
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer print great quality and the ink last long. I still have not had to change my cartridges. I would definitely buy again.
I would recommend this to a friend