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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,593 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Wireless Printer ever owned and couldn’t be happier. Can print or scan from our computers, tablets and smartphones. Scans to jpeg or pdf.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought this. Great quality, works with a selection of devices. Setup was a bit clunky, but I got through it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer and print quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the HP 9015 printer. Great print quality and scan functions like scan to computer or scan to network drive and scan to e-mail.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP9015e Piece of Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Avoid at all costs. Would not set up correctly. Had cartridge leak error. Comes with startup cartidges that have very little ink. Bought new cartridges and tried to re-install but kept getting alignment page error. Nothing prints and can't clear the alignment page printing. Spent several hours trying to re-install many times and acessing HP website. HP Virtual Assistant is virtually worthless. HP online support is nearly worthless. Spent over an hour on the phone with HP support before the phone call was disconnected. Called back and was told someone would call me. Still no phone call. Terrible product, terrible support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I replaced it from an older 6968 model. The speed of this printer is definitely there. It isn’t anything marvelous, just a step up I’d say.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working like a champ. It was easy to set-up and the print quality is good for at home office home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp comes along with a great printer, much, much better than the 4100 series..... this 9015 is one that should be sold-out at times...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good This is brand, i like product this is, next time i buy again

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great service mediocre product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is slightly loud and doesn’t print green hues well, but Best Buy has great service. Very prompt delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remotely Working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my work from home Covoid 19 period. Scanning, copying, and submitting paperwork to my customers couldn't be any easier.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great HP Printer !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it through one DEAL OF THE DAY promotion email that I received from Best Buy, and it performed wonderfully, thank you Best Buy. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect printer for us. It is very easy to use and it does so many things for us. Highly recommend this for any home use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all in one printer is a great value and prints very well. I also like the style and design of this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great but I don't like the driver software that comes with it other than that it's a good printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too early to give the 9015 printer a thorough review...I simply have not done with the 9015 everything it can do. Primary purpose at the moment is to copy transcripts off the internet when they are available, using the double-side-of-the paper option. So far that works splendidly. Greatest challenge for me was following directions and getting it computer ready. I am no Geek; if I were to complain, setting the printer up to get it computer reader was the greatest challenge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient home office printer that takes up little space and is quite practical for a home office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Ink Cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink package was defective. Purchased new ink cartridges but the printer would not accept them. Would only accept setup cartridges that came with the printer! Returned the printer for a new one. After 3 trips to Best Buy we have a working printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new printer is good. Meets my needs by printing out, faxing and scanning. Easy to use and we'll explained how to use it by Geek Squad technician.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It actually works!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been pretty awesome. It actually works and print quality is above average!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 9015 printer is a good printer for the price. Good quality print outs at pretty good speed. If you want 2 paper trays go for the HP 9025 for $20 more.

    I would recommend this to a friend