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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My dad enjoys the ease of use and its features. Software should have been bundled instead of me searching for it on the hp website.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg....I absolutely love this printer and how fast and pretty the colors come out. Thank you Joseph from best buy for helping me choose this printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant even get past cartridge install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my canons kept giving me fits. Ive had multiple HP printers in the past, tough, well built. No happy so far. Tried to install cartridges. Keep getting error that black cartridge is not installed. Did a little searching online, found video to show what to look for. Little bitty flimsy pins that contact the cartridge. One seems to be bent, or pushed out of way. I mean come on, make the metal a little thicker so it wont bend. Now i have an open face printer that wont work. Cant someone make a decent printer?? It should last for several years minimum. I dont want to wait a week to fix it. Going to try customer support and see what i can do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this printer for about 7 months and it just stopped working. I occasionally used the printer as is only from time to time. Using it for important tax docs or job related tasks... ive only used this for about 7-8 times maximum. Not only am I upset about this printer for being poorly built but it has sneaky subscription services that i thought were going to give me paper and ink each month....i was wrong. Its onoy when i need it type of service.had to fond that out the hard way. The machine uses the blue color with black that ive noticed to drain the cartridges faster(Very Sneaky) in order to need another refill sooner, sometimes very prematurely. Apparently these machines have problems with the printer carriage and thats why mine stopped working. Waste of 300 bucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for home & school use & really like it. Quick, easy to use, nice clear print; what’s not to love?

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Are you printing while on the phone?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but very noisy! I can’t give it more stars due to the fact that it could be better for the model type. It’s an all in one printer “Pro” but the mechanic systems is louder than me when I do dishes. The only way to get around it is by leaving it on 24/7 because printing noise is not as loud as the set up or shutdowns. Not for office environments.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    HP always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, just wish it had a second tray for photos and could take a whole package of paper.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is ok but unfortunately it seems impossible to set it up to scan as a pdf and everything comes through as a picture, which is not very useful when scanning documents for business. Would certainly not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer that actually makes tasks easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer: bluetooth functioning, easy scanning then emailing scan, 2-sided option. Eager to discover more applications.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid in the first month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new all-in-one printer. This one stood out as being a good price, good product, and it prints well too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great. Many people in our home that uses it for work or schooling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer does the job.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this All-In-One Printer for almost a year and it has worked fine for me. It does everything a small business owner needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer All in One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace my old out dated HP printer. It out performs my old All in One by far. Very easy to use and print remotely is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It actually works!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been pretty awesome. It actually works and print quality is above average!

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Not what we expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to really love this printer but it gave nothing but problems from the sec it came out of the box. It's possible we just got a really defective unit, maybe. It never stayed connected to our network and had continuous paper jams. Needless to say it was to frustrating and I took it back for a different printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP quality and reliability

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older HP all-in-one with this unit. I'm so glad I did. The print from anywhere feature is great. A great value for the home or home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Replaced our old one, and couldn’t be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model of the same type all-in-one printer. This is an excellent replacement, and our first batch of replacement ink has already arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for working at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning is a must now that I am working from home. The wireless WiFi allows the printer to be in a space that other wise would not fit.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the HP printers. This one is still a little slower than I would have preferred. Still good quality though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a replacement printer for home office. Hopefully, this last longer than two years

    I would recommend this to a friend