Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Solid in the first month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new all-in-one printer. This one stood out as being a good price, good product, and it prints well too.
I would recommend this to a friend Good for working at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanning is a must now that I am working from home. The wireless WiFi allows the printer to be in a space that other wise would not fit.
I would recommend this to a friendToy compared to predecessor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer seems like a "toy" compared to its predecessor. It is very lightweight, the function window is difficult to read, and the paper tray does not adjust to the paper size or envelope in the feeder. I have to switch between the internet and the printer to use it. What a cheap version of a printer. Very disappointed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, John.
I’m sorry you’re dissatisfied with your printer. I can certainly understand why form and functionality not measuring up to your previous printer would be a disappointment. I want to help you remedy whatever issues you face, so I’ll suggest some resources aimed at making that happen.
First, the paper tray should have adjustable guides to match the various media you can use. I recommend that you refer to the main user guide for this printer on our support site. Look for “Load Paper” in the table of contents; click on that entry and you’ll be taken to a diagram. Find that user guide here:
- www1.hp.com/ctg/Manual/c06940372.pdf
If your printer looks different – or for help with the internet/printer issue you describe – I suggest that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Packaged with a lot of Styrofoam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far printer works okay. I don't like that it turns on when I turn the surge protector on even though I had turned off the power button on the printer before turning the surge protector off. My low rating is because there is a huge amount of Styrofoam in the packaging material. Why not use cardboard?
No, I would not recommend this to a friend- Pros mentioned:Ease of use
HP Printer All in One
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer to replace my old out dated HP printer. It out performs my old All in One by far. Very easy to use and print remotely is a plus.
I would recommend this to a friend - Cons mentioned:Paper tray
Not what we expected!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to really love this printer but it gave nothing but problems from the sec it came out of the box. It's possible we just got a really defective unit, maybe. It never stayed connected to our network and had continuous paper jams. Needless to say it was to frustrating and I took it back for a different printer.
No, I would not recommend this to a friend - Pros mentioned:Print quality
HP quality and reliability
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older HP all-in-one with this unit. I'm so glad I did. The print from anywhere feature is great. A great value for the home or home office.
I would recommend this to a friend - Pros mentioned:Print quality
Replaced our old one, and couldn’t be happier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older model of the same type all-in-one printer. This is an excellent replacement, and our first batch of replacement ink has already arrived.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the HP printers. This one is still a little slower than I would have preferred. Still good quality though.
I would recommend this to a friend - Pros mentioned:Setup
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase set up and use of this device was a breeze so much better than my older Espon all in one printer.
I would recommend this to a friend - Pros mentioned:Print quality
HP - OfficeJet Pro 9015 Wireless All-In-One Instan
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed in my wife's studio and she is very happy with it. It is fast and quiet with sharp printing in both black & white and color.
I would recommend this to a friend - Pros mentioned:Print quality
Great little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the printer. The ink cartridges were difficult to get to initialize, but once I got it started, I works very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Great All In One Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good printer. I like the instant ink plan. Works great will all of my Apple products and setup was super simple.
I would recommend this to a friend Not so simple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought yesterday and taking it back tomorrow. All I wanted was a simple printer that I could use a USB Cable from computer to printer. After spending two hours trying to get it to work, I called HP and it took them another 45 minutes to get it working with my Mac. Later on, I try to hook it to my PC. No go. It installed correctly and the scanner worked but would not print, telling me I had to have an account and internet connection. Then I read the quick guide that came with it and it specifically stated that it must be installed through the internet and your account BEFORE being able to use USB. If you want a simple installation, stay away from this one.
No, I would not recommend this to a friendNot as good as I had expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color printing is not very sharp. hard to tell if cartridges have clicked into place when loading.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding printer I recommend this printer for any jobs at home the tasks are quick and easy. I wish I brought one sooner
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer for my home office and am very satisfied with the speed and quality. I recommend this HP printer to others
I would recommend this to a friend - Pros mentioned:Print quality
Fast, high quality printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer has a great quality and features along with fast printing. Printing remotely doesn't always work right.
I would recommend this to a friend I've had fast food packaging with more integrity..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this and it prints pretty good but I'm extremely concerned about the longevity of it. The printer is built with an almost "single use" feel - I've had fast food packaging that had more integrity than the components of this printer. I do hope it doesn't fall apart soon. Extremely cheaply built. Updates to come...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’re dissatisfied with the general workmanship of your printer. Despite this trepidation, I want to help you get the most from the device. I hope the resources below guide you to that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/37934143
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Just what I needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding machine from HP. Prints, copies, scans and faxes like a pro! Only issue was installing the ink! Took a while but works geat.
I would recommend this to a friend