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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,592 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase set up and use of this device was a breeze so much better than my older Espon all in one printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fast, high quality printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has a great quality and features along with fast printing. Printing remotely doesn't always work right.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP - OfficeJet Pro 9015 Wireless All-In-One Instan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in my wife's studio and she is very happy with it. It is fast and quiet with sharp printing in both black & white and color.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the printer. The ink cartridges were difficult to get to initialize, but once I got it started, I works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good This is brand, i like product this is, next time i buy again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my home office and am very satisfied with the speed and quality. I recommend this HP printer to others

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine from HP. Prints, copies, scans and faxes like a pro! Only issue was installing the ink! Took a while but works geat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice printer. It was very easy to set up. Love that it comes with the HP ink program. No more worrying about ink running out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All In One Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer. I like the instant ink plan. Works great will all of my Apple products and setup was super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding printer I recommend this printer for any jobs at home the tasks are quick and easy. I wish I brought one sooner

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    AWESOME PRINTER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy to operate. Fast printing. Good quality printing. Highly recommend this printer for your home office printing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for home use. Definitely worth it if you’re wanting to scan, fax, and copy. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    greatall-in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase -- easy to setup and use! Have questions easy lookup on HP website! Recommended to colleague working remotely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Nothing Like Older Models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality, Cheap, slow and less efficient than the older models, HP Smart App slows the connectivity and reliability down as well. I was an HP Printer Fan, but not anymore and the return date already expired, purchased 5/7 and today is 7/16, way shorter period of time for use and return than it used to be too, so HP and Best Buy know the deal.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Stan.

      I’m sorry you’re not satisfied with your printer. I can wholly understand why slow print speed, software complications and unreliable performance would add up to a poor start to ownership. I want to help you remedy these difficulties. I hope the resources below guide you to that end.

      First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
      - support.hp.com/us-en/document/ish_2817150-2408088-16

      Next, I suggest that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/37934143

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer mostly for work and it works really well. You can download the app on your phone that saves you a lot of time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this printer from a smaller HP. I love all the features and it serves my family with all our printing needs. No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new HP Office Jet Pro 9015

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last HP printer for years and this is a great improvement. It was easy to set up and use. Also much better looking that the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it's an HP printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical HP printer so far, hope it lasts longer than the previous ones. Easy setup and connection to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Hard to scan to email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I purchased this copier is to be able to scan directly from copier to an email address. After having 2 separate a/v person individual try to set up this function (including spending substantial time on the phone with HP’s technical service Who never answered) I gave up. It makes great copies — just not worth the price to do just that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I would havw bought another printer instead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I “upgraded” my 8 year old iffice jet pro because feeder stopped working which was really a minor thing, but I thought why not it seems like time. Well I have spent hours on several occasions on the phone with HP tech support and continue to have same printing problems. It prints sometimes via air print, some times it doesnt. I normally have to unplug printer reboot everyday! Not to mention I feel it is slower than my older model. Honestly feel this was a waste of 250 dollars and wish I would have gotten something less expensive, but I really loved my old HP and expected better from this one, maybe I got a lemon?

    No, I would not recommend this to a friend