Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Excellent effective Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won't be disappointed. Easy to set-up, fast and efficient printer. Instant Ink is also a plus. Great printer capabilities for the money.
I would recommend this to a friend Toy compared to predecessor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer seems like a "toy" compared to its predecessor. It is very lightweight, the function window is difficult to read, and the paper tray does not adjust to the paper size or envelope in the feeder. I have to switch between the internet and the printer to use it. What a cheap version of a printer. Very disappointed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, John.
I’m sorry you’re dissatisfied with your printer. I can certainly understand why form and functionality not measuring up to your previous printer would be a disappointment. I want to help you remedy whatever issues you face, so I’ll suggest some resources aimed at making that happen.
First, the paper tray should have adjustable guides to match the various media you can use. I recommend that you refer to the main user guide for this printer on our support site. Look for “Load Paper” in the table of contents; click on that entry and you’ll be taken to a diagram. Find that user guide here:
- www1.hp.com/ctg/Manual/c06940372.pdf
If your printer looks different – or for help with the internet/printer issue you describe – I suggest that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Not as good as I had expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color printing is not very sharp. hard to tell if cartridges have clicked into place when loading.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the easiest printer to set up and use. With following the simplest of instructions I was printing from my iPhone and iPad.
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer when the pandemic started as I started working from home and I needed it to print school work.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple and good wireless printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend HP officejet pro 9015 printer, it’s simple to use and have everything we need in it!
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older HP printer that needed to be replaced. I’m glad I went with this printer. The print quality is better than my older printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Like the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and easy setup. Extremely disappointed in the information screen. It is entirely too small.
I would recommend this to a friend - Cons mentioned:Noise level
Prints ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer makes a lot of noise when it makes copies. It sounds like it is going to break. I used the black and white setting for several copies and Neil it told me the ink was low. I replaced the black ink but it still wouldn’t let me print unless I changed all of the inks. That cost $100! The printing seems light. Not real happy with this printer.
No, I would not recommend this to a friend Forced Membership to use provided ink, very sad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use the ink carts that come with the printer you must sign up for HP Instant Ink and they dont easily tell you that. They give you the option of not signing up but truth be told you cant.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you were not given a choice regarding the Instant Ink subscription. Your disappointment and frustration are totally understandable considering you were told the print plan was optional but it turned out not to be. I’m not sure whether you still have the printer or whether you signed up for Instant Ink, but I’ll offer some clarifying information as well as resource I hope will help at least explain what happened.
I reached out to someone who oversees this product line. She told me that the absence of choice regarding the ink subscription was a technical issue with this printer line that lasted several days but has since been corrected. You should be able to opt out of the subscription now if you prefer.
If you need further clarification about what your options are, or you need any assistance with your printer, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help, go to the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Awesome printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and does everything that you could want (print, copy, scan). The wireless capabilities are a big plus. Highly recommend!
I would recommend this to a friend - Pros mentioned:Print quality
Great all around printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small foot print but great printing capabilities. Has great scanning abilities and speed will do for any small or medium size business.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! I purchased one like this for my production office and liked it so well I got one for my home office too!
I would recommend this to a friend Defective Ink Cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink package was defective. Purchased new ink cartridges but the printer would not accept them. Would only accept setup cartridges that came with the printer! Returned the printer for a new one. After 3 trips to Best Buy we have a working printer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great and compact
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is a little loud but prints fast and is compact, keeping my desk open for everything else.
No, I would not recommend this to a friend Packaged with a lot of Styrofoam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far printer works okay. I don't like that it turns on when I turn the surge protector on even though I had turned off the power button on the printer before turning the surge protector off. My low rating is because there is a huge amount of Styrofoam in the packaging material. Why not use cardboard?
No, I would not recommend this to a friendWhat Happened? HP OfficeJet Pro 9015e All-in-One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt i bought a toy from the 99 cent store. Lord how cheap can you get. I am SHOCKED! Great reviews but no one mentions the cheap cheap plastic. This thing wont last and at $269 plus tax it’s disgusting. My jeans are more sturdy than this pile of sugar cane with handles. Hp should be ashamed! I will update once i install this but not sure i can keep this.
No, I would not recommend this to a friendGreat for home and small business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this unit a little over a month and so far, it has performed every task very well. I know that I may have been able to get a less expensive unit but since my wife is starting a new business/ hobby, I thought this printer has the capacity to handle every function that a small business requires. This is second HP that I’ve had and it lasted for over 10 years with very few issues. I also look forward to getting many trouble free years out of this one as well.
I would recommend this to a friend- Cons mentioned:Paper tray
Printer works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well, only thing I notice is that the paper try is flimsy. It is not as durable as the two try one I had before.
I would recommend this to a friend - Pros mentioned:Print quality
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printed met my print, copy, and scan needs. I would purchase again if I needed a printer.
I would recommend this to a friend